GSR - Night Audit PT

Hotel CalifornianSanta Barbara, CA
1d$20Onsite

About The Position

The Night Auditor is responsible for delivering exceptional guest service during overnight hours and for performing end-of-day accounting and reporting functions. This role combines front desk responsibilities with basic financial auditing, ensuring a smooth transition between business days and maintaining Hotel Californian's high service standards.

Requirements

  • Previous hotel front desk or night audit experience preferred
  • Strong attention to detail and basic accounting or cash-handling skills
  • Excellent customer service and communication abilities
  • Ability to work independently and remain alert during overnight shifts
  • Proficiency with hotel PMS systems
  • Reliable, punctual, and professional demeanor
  • Ability to stand for extended periods
  • Ability to lift up to 25 lbs occasionally
  • Availability to work nights, weekends, and holidays as needed

Nice To Haves

  • Previous hotel front desk or night audit experience preferred

Responsibilities

  • Greet, assist, and check in/check out guests in a professional and welcoming manner
  • Handle guest inquiries, requests, and concerns promptly and courteously
  • Perform nightly audit procedures, including reconciling daily transactions and balancing accounts
  • Prepare and distribute daily financial and operational reports
  • Process payments, post charges, and ensure accuracy of guest folios
  • Monitor hotel security and ensure guest safety during overnight hours
  • Answer phone calls, route messages, and respond to emergencies as needed
  • Maintain the cleanliness and organization of the front desk area
  • Communicate effectively with morning staff to ensure a seamless shift transition
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