GSOC Team Lead

Crisis24•Boca Raton, FL

20d

About The Position

The Global Security Operations Center (GSOC) Team Lead is responsible for supervising day-to-day activities of GSOC analysts during assigned shifts. This role provides real-time guidance, quality control, and escalation support to ensure effective monitoring, incident management, and timely communication. The Team Lead serves as the first line of leadership within the GSOC, ensuring operational consistency, adherence to procedures, and continuous situational awareness across global operations.

Requirements

2–4+ years of experience in a GSOC, security operations, intelligence analysis, or similar environment.
Demonstrated leadership experience (formal or informal—shift lead, senior analyst, trainer, etc.).
Strong understanding of threat monitoring, incident management, and GSOC technologies.
Excellent written and verbal communication skills.
Ability to multitask, prioritize, and remain calm under pressure.

Nice To Haves

Experience supporting or leading within a 24/7 global operations environment.
Familiarity with mass notification systems, VMS/CCTV platforms, access control systems, and intelligence tools.
Emergency management, intelligence, or security certification (e.g., CMCP, CPP, PSP, CEM).