GSOC Supervisor

Securitas • Dallas, TX

113d

About The Position

The position functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s). The supervisor ensures that all post orders are followed, established rounds are completed, and required reports are filed. In emergency situations, the supervisor notifies the proper authorities and the client. Responsibilities include coaching and disciplining personnel, training Security Officers, reviewing post orders, and assisting in payroll submissions. The supervisor also prepares and submits various reports, inspects posts, and meets with client representatives to ensure security requirements are met and quality customer service is provided. Supervisory duties may include interviewing, orienting, training employees, planning, assigning, directing work, coaching, appraising performance, addressing complaints, and making hiring and termination recommendations. The supervisor may also perform the duties of a Security Officer as needed.

Requirements

• High School Diploma or G.E.D.
• 2 years of related experience or equivalent combination of education and experience.
• Minimum 2 years of experience in retail preferred.
• Knowledge of security operations, supervisory practices, and procedures.
• Ability to provide positive direction and motivate performance.
• Strong customer service and interpersonal skills.

Nice To Haves

• Experience with Microsoft products such as Word and Excel.
• Experience in data security.

Responsibilities

• Supervise Security Officers and other personnel at client sites.
• Ensure compliance with post orders and complete established rounds.
• Notify authorities and clients in emergency situations.
• Coach and discipline personnel as appropriate.
• Train Security Officers and review post orders with subordinates.
• Assist in payroll and personnel information submissions.
• Ensure adequate coverage of all posts and positions.
• Prepare, file, and submit various reports.
• Inspect posts and meet with subordinates to outline tasks.
• Meet with client representatives to ensure security requirements are met.
• Carry out supervisory duties including interviewing, training, and performance appraisals.
• Perform duties of a Security Officer as assigned.

What This Job Offers

• Industry: Administrative and Support Services
• Education Level: High school or GED