GSOC Specialist
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About The Position
Operating out of the 24/7/365 Global Security Operation Center (GSOC), the GSOC Specialist will leverage their expertise, experience, and knowledge to evaluate, prioritize and respond to events that may impact the company or its assets. The associate will be responsible for supporting emergency and non-emergency events, inbound call mitigation to process on-site incident reports, and event driven global notification services. Personnel who work in the GSOC must be able to exercise critical thinking and sound judgment to facilitate communications with impacted Lowe's associates and impacted business leadership; communicate accurately and efficiently; problem solve an array of potential hazards, threats, and crisis to ensure communication of effective warnings. The GSOC Specialist will demonstrate the ability to operate and maintain a high degree of professionalism and customer service on a routine basis, during crisis situations or under extreme pressure while multi-tasking on competing priorities. Work independently or collaboratively in a dynamic environment.
