GSOC Operator

American Security Programs-posted 8 months ago
Full-time • Entry Level
Rancho Cordova, CA
Administrative and Support Services
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Elevate your security career with Allied Universal® Enhanced Protection Services, a global leader in security and threat mitigation. We specialize in risk consulting, executive protection, intelligence, investigations, and emergency response, offering exciting career opportunities for professionals passionate about security and safety. Join our innovative team committed to excellence in the security industry and make a meaningful impact. Explore key roles, such as executive protection agents, intelligence analysts, armed security operatives, x-ray screeners, and security consultants. Enjoy comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks. This is a night shift position, Monday through Friday, 12am to 8am. Pay is $32.50 per hour.

  • Manage the end-to-end process for granting physical access to client facilities and restricted areas.
  • Proactively monitor physical access and video surveillance alarms within the respective systems.
  • Monitor and report after hours facilities power outages to the client.
  • Monitor and respond to facilities 911 and duress alerts in accordance with client procedures.
  • Train local client associates and receptionists on utilization of Duress panic buttons, and response.
  • Support internal investigations when requested by producing supporting access, and video evidence.
  • Creation and distribution of incident reports.
  • Monitor Global incident alert tools, media, and additional platforms for events that impact or have the potential to impact Client facilities, operations, or associates.
  • Monitor phone and email communications from client associates reporting suspicious activities.
  • Create, disseminate, and archive all 'Do Not Admit' DNA / 'Be on the look-out' BOLO approved by client corporate security department.
  • Work experience equivalent to a BA/BS.
  • 2 - 5 years' experience working in a GSOC or similar experience.
  • Analytical and report writing skills: MS Word, MS Excel.
  • Proven ability to operate efficiently and effectively in a high-pressure time sensitive environment.
  • Proven ability to research and consolidate information from different sources.
  • Ability to juggle multiple competing tasks and prioritizing accordingly.
  • Video Surveillance.
  • Access Control Systems.
  • Medical/Dental/Vision
  • Life insurance
  • Paid employee training and development
  • 401K
  • Employee assistance programs
  • Paid holidays and flexible PTO (Paid Time Off)
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