Global Security Operations Center (GSOC) Operators perform a full range radio and telephone operational intake duties in this 24-hour Centralized Monitoring Station. GSOC Operators actively monitor and effectively respond to all incoming requests for assistance, assess potential risks, dangers, and incidents that may disrupt patients, guests, and employees' safety as well as business continuity. Responsible for providing primary service support to the area of Security, Safety, Alarm Monitoring, Emergency Monitoring, and Surveillance Camera Monitoring. Dispatches BHSF emergency and/or other resource agencies often requiring immediate independent judgment. Will monitor emergency call boxes, intrusion detection, duress buttons, access control, and integrated building/energy management systems. Also, receive fire alarm notifications from various central monitoring centers. Perform computer record checks for vehicle registration and incident management reporting. Responsible for ensuring all components of the GSOC are operational and that all systems are in working order. GSOC operators also input, update, and retrieve information from a variety of computer systems and applications. In addition, operators are responsible for documenting events for archiving and investigation purposes. Estimated pay range for this position is $17.27 - $20.90 / hour depending on experience.