GSOC Analyst

GardaWorld•Evesham, NJ

12d•$23 - $23•Onsite

About The Position

GardaWorld Security Services is Now Hiring a GSOC Security Dispatcher! Ready to suit up as a GSOC Analyst in MT Laurel NJ? New Jersey SORA License Required We are seeking a detail-oriented and reliable Security Dispatcher to join our security operations team. The Security Dispatcher will play a critical role in ensuring the safety and security of personnel, property, and assets by monitoring security systems, coordinating responses, and maintaining clear communication with on-site staff and law enforcement when necessary. What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail. As a Dispatch Operator, you will be the person spotting threats before they escalate in a security operations center (SOC, GSOC, Command Center) Qualifications of a GSOC Analyst You have a minimum of 1-year of experience in the Global Security Operations Center (GSOC), central station monitoring operations, Dispatch or equivalent. You have a bachelor's degree or an associate degree with progressive experience preferred You have shift work experience in a 24-hour operation. If you have Security, Military, Law Enforcement experience - even better! What's in it for you: Set schedule 1 - Third Shift, 12AM-8AM. Rotating Days off. (40 Hours Per Week) Set schedule 2 - Second Shift, 4PM-12AM. Rotating Days Off. (40 Hours Per Week) Location: Mt Laurel, New Jersey ACTIVE NJ SORA License Required. Competitive hourly wage of $23.00 / hour A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options Career growth opportunities at GardaWorld Uniforms provided at no cost Responsibilities of a GSOC Security Analyst Monitors for and identifies threats, trends, and incidents that could negatively impact the security of client personnel, facilities, operations, and reputation. Monitor CCTV systems to detect and respond to unusual or suspicious activity. Dispatch security officers and field personnel via radio, phone, and other communication platforms. Maintain accurate logs of calls, incidents, and officer activity throughout the shift. Prioritize and coordinate responses to emergencies, alarms, and service requests. Assist with access control and provide support to on-site security teams. Communicate effectively with clients, visitors, and employees in a professional manner. Prepare and submit daily reports detailing shift activity, incidents, and responses. Collaborate with supervisors and management to ensure compliance with safety and security protocols. Responsible for detailed report writing that will involve a general understanding of critical incident escalation. Handles sensitive and confidential information with limited supervision. Consults with all risk functions in the development and documentation of policies, procedures, and controls, for all department processes. Coordinates security guards and paid police details as needed. Actively monitors and facilitates the occurrence of security-related incidents. Assesses threats based on incoming data and makes decisions based on findings. Participates in numerous Physical Security projects including Physical Security technology, employee photo identification, card access, video monitoring, and retrieval. Monitors access control systems and acts in response to an alarm, breach, or malfunction. Appropriately responds to security operations notifications and requests made by internal and external parties. Liaises with emergency medical services, the fire department, and law enforcement in the event of an emergency. Supports onsite contract security staff. Conducts open-source research to answer specific questions and develops intelligence products.

Requirements

You have a minimum of 1-year of experience in the Global Security Operations Center (GSOC), central station monitoring operations, Dispatch or equivalent.
You have shift work experience in a 24-hour operation.
ACTIVE NJ SORA License Required.
Strong Customer service and communication
Strong verbal and written communication skills.
Ability to remain calm and make quick decisions under pressure.
Proficient in multitasking and maintaining attention to detail in a fast-paced environment.
Basic computer literacy, including Microsoft Office Suite.
Strong documentation, investigative, and report-writing skills.
Strong attention to detail
Internal Personal presence, intellect, energy, and drive to succeed in a high-performance environment
Comfortable with ambiguity and working with large amounts of data and information
Ability to prioritize tasks while working with competing priorities
Ability to collaborate in and support a team environment
Ability to work independently
Ability to plan and successfully complete tasks within specified timelines
Ability to solve problems
Ability to continuously perform multiple tasks, operate standard office equipment and respond quickly to sounds
Ability to read, write, and comprehend instructions on a regular basis
Ability to apply common sense reasoning to handle problems involving standardized situations
Ability to problem solve basic mathematical problems including addition, subtraction, multiplication, and division.

Nice To Haves

You have a bachelor's degree or an associate degree with progressive experience preferred
If you have Security, Military, Law Enforcement experience - even better!
Call center/phone experience preferred.
Previous experience in security, dispatch, or a related field preferred.
Familiarity with CCTV monitoring and security operations.
Experience with Genetec (or other access control/video management software) preferred but not required.
Intermediate computer skills Google suite, Ontic, Motorola Wave, Genetec, and Oncloud preferred
Demonstrated proficiency with Microsoft Office and other PC-based programs

Responsibilities

Monitors for and identifies threats, trends, and incidents that could negatively impact the security of client personnel, facilities, operations, and reputation.
Monitor CCTV systems to detect and respond to unusual or suspicious activity.
Dispatch security officers and field personnel via radio, phone, and other communication platforms.
Maintain accurate logs of calls, incidents, and officer activity throughout the shift.
Prioritize and coordinate responses to emergencies, alarms, and service requests.
Assist with access control and provide support to on-site security teams.
Communicate effectively with clients, visitors, and employees in a professional manner.
Prepare and submit daily reports detailing shift activity, incidents, and responses.
Collaborate with supervisors and management to ensure compliance with safety and security protocols.
Responsible for detailed report writing that will involve a general understanding of critical incident escalation.
Handles sensitive and confidential information with limited supervision.
Consults with all risk functions in the development and documentation of policies, procedures, and controls, for all department processes.
Coordinates security guards and paid police details as needed.
Actively monitors and facilitates the occurrence of security-related incidents.
Assesses threats based on incoming data and makes decisions based on findings.
Participates in numerous Physical Security projects including Physical Security technology, employee photo identification, card access, video monitoring, and retrieval.
Monitors access control systems and acts in response to an alarm, breach, or malfunction.
Appropriately responds to security operations notifications and requests made by internal and external parties.
Liaises with emergency medical services, the fire department, and law enforcement in the event of an emergency.
Supports onsite contract security staff.
Conducts open-source research to answer specific questions and develops intelligence products.

Benefits

A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
Career growth opportunities at GardaWorld
Uniforms provided at no cost

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