GRYD Ambassador Lead Temporary

Volunteers of America Los Angeles•Los Angeles, CA

2d•$24 - $25•Onsite

About The Position

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org . PAY RATE: $23.86 - $25.12 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Lead Ambassador leads the team of Ambassadors who serve as liaison between youth, adults and the community to minimize acts of gang violence and to improve community relations. This is a hands-on position; the Lead Ambassador delegates work for Part Time Ambassadors that is needed as well as coordinates weekly work schedule with area Coordinator. Provides incident response and delivers Transitional Client Services. Ambassador have strong ties to the local community and existing relationships, being familiar with the gang culture of the target community. The Lead Ambassador position requires a combination of administrative/office duties and field/outreach work.

Requirements

Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
4 years' experience working with At-risk families/individuals or gang population

Nice To Haves

LAVITA (Los Angeles Violence Intervention Training Academy) certification
Trained on the Efforts to Outcome (ETO) Database
Basic Microsoft operating system navigation, outlook, word, excel, power-point
Bilingual (Spanish preferred)

Responsibilities

Assign and monitor case load of Ambassador team: Coordinate with Community Intervention workers and Case managers, responses to Gang incidents (part of 30 minute response, 24/7 on call).
Audit all Ambassador case files twice monthly
Lead deployment of staff to Schools, Gangs, CBOs, meeting with them weekly
Ensure Ambassador turn in client Social Embededness Tool (SET) results every week
Generates reports, ensuring Ambassadors complete required tasks and reporting
Runs reports every 1st and 3rd Monday of the month; making sure all Part Time Ambassadors have at least 5 entries per work day as well as makes sure all incidents are submitted, up to date with follow-ups.
Runs report every 1st and 3rd Monday of the month, auditing ALL TCS participant case load; making sure all participants are with individual and family contact every 15 days as well as reaching goals
Supervises and makes sure that ALL Part Time Ambassadors are making contact two times a week with assigned Parks; Schools, CBOs and gangs.
Collects every Monday before briefing daily logs, graffitis, and area reports from every staff.
Coordinate CIW training for entry level and all Part Time Ambassadors.
ASSESSMENT/CASE PLANNING: working with Case Managers, delivers Transitional Client Services.
Serves and engages gang-involved youth or young adults, ages of 14 to 25 years in a Zone
Maintain a minimum of 5 TCS client updated and active
Conducts fieldwork with clients to ensure connection with WorkSource, YouthSource and FamilySource services
Follow all phases of case management, applying Social Embededness Tool (SET), data entry into Entry to Outcomes (ETO) on client activities and progress
Submit at least 5 entries per work day as well as makes sure all incidents are submitted, up to date with follow-ups; Meet weekly to discuss participants efforts and goals
Runs report every 1st and 3rd Monday of the month, auditing ALL TCS participant case load; making sure all participants are with individual and family contact every 15 days as well as reaching goals
Make contact two times a week with assigned Parks; Schools, CBOs and gangs.
Support of families affected by violence.
Meal give away, delivery and preparations.
Participate in peace marches.
Provide pastoral and spiritual support to victims, families and community.
Host prayer vigils where incidents happen.
Meet monthly with staff and all Zone Ambassadors to network.
Coordinate outreach to homeless encampments with gang involved homeless.
Participate in planning, meetings and work at Summer Night Lights (SNL) and Fall Friday Nights (FFN) sites
Strategically plan and work with community to decrease and eliminate gang activity and violence
Plans strategies to engage local gangs/crews proactively maintain peace via safe passages, and activities
Work with Law enforcement to create peace in the community
Transport clients as needed
Assists with safe passages for youth and families within the community
Maintain triangle of protocol with LAPD, and Program Office
Participate in 24/7 incident response coverage in assigned zone.
Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment.
Assign and Monitor Ambassador team, ensuring 24/7 Incident Response, and leading Ambassador efforts with clients and community
Delivery of Transitional Client Services
Strategic efforts at Gang reduction in community plan and execute gang reduction events and activities, conduct safe passage efforts
Maintain triangle of protocol with LAPD, and Program Office.
Advocacy for participants before other agencies/community settings
24/7 Gang Incident Response Coverage
Coordinate CIW training for entry level and all Part Time Ambassadors.
Other duties as required and is subject to change at any time.
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.