Growth SDR, Sales Development Representative

PayJoy • Bogota, NJ

100d • Hybrid

About The Position

The Lead Development Operations Analyst will be responsible for driving lead generation and qualification to ensure a strong sales pipeline of Admins and incremental revenue growth. This role focuses on identifying high-quality leads and collaborating with multiple cross-functional teams to improve organic lead sources. By prioritizing leads and optimizing handoffs, the position aims to shorten the sales cycle and accelerate onboarding. Leveraging CRM tools and analytics, the analyst will track progress, identify gaps, and ensure alignment across stakeholders.

Requirements

• 1-2 years of experience working with CRM systems (Zoho preferred).
• Strong interpersonal skills to build relationships with potential leads and guide them through the entire sales cycle.
• Proven ability to collaborate with distributed and cross-functional teams.
• Solid understanding of sales processes, metrics, and pipeline management.
• Familiarity with lead qualification strategies, B2B/B2B2C sales funnels, and customer onboarding processes.
• Insight into company types, sales processes across different countries, and how to optimize outreach strategies accordingly.

Responsibilities

• Lead Qualification: You will be responsible for identifying and validating high-quality leads that align with PayJoy's Ideal Customer Profile (ICP) for Admins. This includes researching prospects through CRM tools, conducting discovery outreach via calls, emails, or WhatsApp to assess alignment with PayJoy's business model and requirements, and leveraging marketing analytics when available to prioritize leads with high engagement-such as those who open emails.
• Pipeline Building: The analyst will be responsible for generating a consistent flow of qualified opportunities and Admins for the sales team. This will involve high-volume outreach through calls, emails, and WhatsApp, with messaging tailored to the specific needs of each country. Additionally, the analyst will respond to leads generated through organic channels within a defined timeframe (e.g., one week). Regular CRM analysis will be used to track pipeline progress and identify gaps, followed by coordination with stakeholders to address any bottlenecks.
• Shortening of Sales Cycle and Onboarding: This role will focus on reducing the time from first contact to first sale by implementing lead prioritization strategies and ensuring seamless transitions through clear CRM notes and follow-up tasks.
• Increase Volume of Leads: A key responsibility of this role is to drive both inbound and outbound lead generation. On the inbound side, the analyst will collaborate with the Marketing and Go-To-Market teams to enhance organic lead sources through improvements in website content, messaging, and targeting criteria.

Benefits

• 100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
• Life insurance.
• Phone finance, Headphone, home office equipment and wellness perks.
• 30 days of Christmas bonus.
• 20 days paid Vacation.
• 50% Vacation premium.
• 13% Saving funds.
• $2,000 MXN monthly grocery coupons.
• $2,000 MXN monthly restaurant coupons.
• $2,000 USD annual Co-working Travel perk.
• $2,000 USD annual Professional Development perk.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Rental and Leasing Services
• Number of Employees: 1,001-5,000 employees