Growth Representative

National University

1d•$22 - $29•Remote

About The Position

The Growth Representative identifies and converts qualified leads into opportunities for the National University Academies’ Account Executive team. They will drive outreach efforts by making outbound calls, researching stakeholders, and following up to schedule demonstrations. Working closely with marketing and leadership, the Growth Representative helps to ensure Harmony Academy’s message of belonging and whole-child learning reaches every district and community.

Requirements

Bachelor’s Degree preferred.
Minimum of two (2) to three (3) years of experience in a call center or inside sales role, with a strong focus on cold calling, required.
Experience using Salesforce CRM and outbound dialing tools (such as Five9, or similar) preferred.
Experience in education, ed-tech, or non-profit preferred.
Proven ability to meet or exceed performance metrics, such as calls per day or conversion rates.
Demonstrated ability to manage a high volume of inbound and outbound calls while maintaining professionalism, empathy, and attention to detail.
Excellent verbal and written communication skills, with the ability to build rapport quickly.
Self-motivated, resourceful, and excited to work in a fast-paced, startup-like environment.
Passion for education and selling into K-12 schools.
Strong ability to establish rapport with leads, build trust, and nurture relationships to increase conversion rates and long-term partnerships.
Ability to maintain a high level of professionalism and persistence when handling and overcoming objections.
Knowledge and experience in making high-volume outbound calls, conducting prospect research, and qualifying leads to ensure they meet ideal customer profiles.
Strong ability to prioritize leads, manage follow-ups, and handle multiple outreach activities efficiently to maximize productivity and meet goals.
Results-focused mindset with the ability to track key performance indicators (KPIs), meet call and demo targets, and continuously refine sales tactics to improve outcomes.
Ability to work effectively with Account Executives, other teams, and leadership to align outreach strategies, share insights, and optimize lead generation efforts.

Nice To Haves

Previous experience selling into K-12 schools is a plus.

Responsibilities

Conducts 100+ outbound calls daily to engage new leads and existing customers to qualify leads and schedule demonstrations for Account Executives.
Researches and identifies key stakeholders and decision-makers in K-12 school districts to ensure tailored and effective outreach.
Consistently follows up with leads to build relationships, maintain engagement, and secure meetings.
Qualify inbound leads from campaigns, events, and referrals to ensure high-value prospects are engaged efficiently.
Uploads, manages, and prioritizes lead lists from conferences, events, and other sources provided by the Account Executive team.
Uses Salesforce CRM and Five9 dialing software to track activity, maintain accurate records, and report progress.
Collaborates with the sales team to refine outreach strategies and achieve team goals.
Stays informed and knowledgeable on offerings to effectively communicates to leads and customers.
Monitors trends and market insights to enhance outreach effectiveness.
Performs other duties as assigned.