Growth Product Manager

PDQ • South Salt Lake, UT

5h • Onsite

About The Position

This full-time role is based in Salt Lake City, UT, within commuting distance of our South Salt Lake City headquarters. This role reports directly to the VP of Growth & Operations.

As a Growth Product Manager, you will play a crucial role in getting users activated, driving engagement, and ensuring a smooth customer journey that drives positive retention outcomes. As a product-led growth company with a dual sales-led and self-serve motion, your ability to diagnose, own, and resolve onboarding barriers will be critical to our success.

Requirements

• 2+ years of product management or growth experience (ideally in a SaaS or PLG environment)
• Strong analytical skills: Comfortable running robust analysis and working with analytics tools to inform A/B tests and user funnel optimization (e.g., Amplitude, Mixpanel, SQL is a plus)
• User-centric approach: Ability to synthesize qualitative and quantitative insights to enhance user activation
• Hands-on experimentation: Experience running experiments and iterating on product-led initiatives
• Ownership: Proactive, organized, and accountable, with a focus on delivering results and driving customer engagement
• Honesty: Transparent, empathetic, and have integrity in all interactions
• Collaboration: Skilled at working cross-functionally and foster a culture of collaboration. Excellent oral and written communication skills
• Improvement: A strong work ethic, attention to detail, and a desire to learn and grow
• Self-starter, with demonstrated perseverance or initiative to grow

Nice To Haves

• experience with onboarding tools (e.g., Appcues, Pendo, Chameleon, Userpilot)

Responsibilities

• Diagnose barriers to customer activation/engagement and operationalize solutions
• Create, test, and iterate on flows that improve time-to-value and increase conversion from trial/free to paid users
• Analyze and optimize: Use data to identify friction points in the user journey, prioritize opportunities, and run A/B tests to improve conversion and retention
• Collaborate cross-functionally: Work with Product, Engineering, Design, Marketing, Sales, and Customer Success teams to implement growth experiments and onboarding improvements
• Leverage PLG strategies: Implement self-serve onboarding experiences, in-product guidance, and personalized touchpoints to drive engagement
• Develop and track KPIs: Define and measure success metrics (e.g., PQL rate, activation rate, time-to-value, trial-to-paid conversion, etc.)
• Understand user needs: Conduct user research and analyze behavior to inform onboarding enhancements
• Support leadership with board reporting and strategic recommendations

Benefits

• 4-Day Work Week
• Equity
• Managers who champion professional development
• 100% Premium Coverage for medical, dental and vision for you and your dependents
• 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance
• Company Match of the first 6% of your employee deferrals
• Flexible Paid Time Off Policy that treats you like the adult that you are
• Health Savings Account (HSA) and wellness incentives
• Quarterly Company Values Award (team member nominated)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed