Growth & Operations Specialist

About the position

Airtasker is looking for a new Growth & Operations Specialist to join our team. The role focuses on driving user acquisition in key US cities through high-impact marketing initiatives, particularly street-level marketing. The specialist will manage flyering tasks, collaborate with Taskers, refine marketing strategies based on feedback, and establish Airtasker's presence in new cities. Responsibilities also include recruiting and training City Managers, ensuring Taskers are supported and paid efficiently, and monitoring campaign metrics to enhance the Tasker experience.

Responsibilities

• Drive user acquisition in key US cities by launching high-impact, street-level marketing initiatives.
• Post, assign, and manage flyering tasks on the Airtasker platform.
• Collaborate directly with Taskers during market stimulus, offering real-time support.
• Refine market stimulus locations, messaging, and creative materials based on feedback.
• Travel to new US cities to establish Airtasker’s presence.
• Recruit, train, and manage City Managers for local campaigns.
• Ensure Taskers are paid efficiently and receive quality ratings.
• Monitor weekly metrics to assess campaign impact and retention.

Requirements

• Versatile go-getter with a focus on early-stage growth and community-building.
• Strong execution skills in street-level marketing and operations.
• Proven ability to manage field teams, including recruiting and training.
• Highly organized and capable of juggling multiple projects.
• Strong communication skills for clear messaging.
• Analytical mindset to interpret performance data.
• Entrepreneurial attitude with a bias toward action.
• Empathetic and resilient team player.

Benefits

• Remote working with a work from home allowance.
• No Slack and meeting-free Fridays for dedicated focus time.
• Quarterly Recharge Days for self-care.
• Medical health insurance for wellbeing.
• Airpowerment Fund with a $130 allowance for health & wellbeing.
• $600 worth of Airtasker credits annually.
• Fair and equitable pay with annual reviews.
• Tenure leave starting from the 3rd anniversary.
• Participation in the Diversity, Equity and Inclusion committee.
• Ability to swap public holidays for personal significance.
• Learning and development programs with a $300 allowance.
• 360 performance reviews for personal growth.
• Volunteer leave for supporting causes.
• Awards for peer-nominated achievements.
• Vibe committee events for team bonding.
• Birthday leave during the birthday week.