Growth Focused Scheduler & Customer Service Representative

Burgess Inspections Inc.

5d

About The Position

Burgess Inspections is seeking a dynamic individual to join our team as a Growth Representative & Inspection Scheduler. This full-time role blends relationship-based sales and customer service with scheduling and administrative support. The ideal candidate is organized, confident on the phone, and thrives in a fast-paced environment while helping clients and partners feel supported every step of the way.
At Burgess Inspections, we live by our core values: PAGE - Positivity, Adaptability, the Golden Rule, and Enjoying Serving Others. We're looking for someone who naturally brings those values into every conversation, relationship, and task.

Requirements

• Enjoys being on the phone and is comfortable making lead generation calls
• Strong interpersonal skills with the ability to build rapport quickly
• Excellent communication skills (verbal and written)
• Highly organized with strong attention to detail
• Ability to multitask and prioritize effectively in a fast-paced environment
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Willingness to learn new technologies and processes
• High school diploma or equivalent (additional education or training is a plus)
• Aligns with our core values: PAGE - Positivity, Adaptability, the Golden Rule, and Enjoying Serving Others
• Must be able to pass background and driving checks.

Nice To Haves

• Previous experience in sales, customer service, or a related field preferred
• Familiarity with CRM tools is a plus (but not required)

Responsibilities

• Support Burgess Inspections' growth by proactively building relationships and generating new opportunities.
• Make lead generation calls, connect with prospective partners and clients, attend networking events, and help communicate the value of our inspection services.
• Collaborate with our marketing team to support lead generation efforts and keep relationships strong through consistent follow-up and communication.
• Coordinate and schedule home inspections with accuracy and professionalism.
• Manage the inspection calendar, communicating with clients to find appointment times that work, and ensuring any updates or changes are handled quickly and clearly.
• Serve as a helpful point of contact for scheduling questions and general service inquiries, contributing to an exceptional customer experience.
• Assist with administrative support as needed, including data entry, record keeping, and helping improve processes to keep the team running smoothly.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED