Growth & Community Engagement Sr Spc (Pierce/Thurston Counties)

Molina Healthcare•Long Beach, CA

About The Position

Molina Healthcare is hiring a Growth & Community Engagement Senior Specialist in either Pierce or Thurston County. This role will also have occasional travel to King County upon business needs. This critical role goes far beyond simply attending events or programs. At Molina, our work is rooted in making a meaningful impact on people’s lives- whether that’s educating individuals about their health insurance coverage or partnering with community agencies to ensure the community has access to the resources needed. We are seeking someone with prior experience in a field-based, community or public-facing role. This experience may come from a variety of backgrounds, including but not limited to: Health Educator, Community Liaison, Promoter, Outreach Worker, Public Health Aide, Community Connector, Sales or Marketing professional, Insurance Agent, or Insurance Consultant. This is a highly community and externally facing role, requiring frequent engagement with community-based organizations, faith-based organizations, healthcare providers such as clinics, hospitals, and community health centers, as well as nonprofits focused on areas like housing, food access, and behavioral health. The position is field-based 50–70%+ of the time, meeting with partners, attending and hosting community events, and serving as a visible ambassador and trusted representative of Molina Healthcare. The overall goal of the role is to support the retention and growth of Molina membership while strengthening our presence and partnerships within the community. Occasional evenings or weekend events may be required. In return, the role offers flexibility, allowing you to adjust your schedule to maintain a healthy and sustainable work-life balance. This position offers great flexibility and allows you to manage your territory and schedule to meet business needs. Molina’s leadership team leads by empowering you to do what you love best by helping others! Interviews are being conducted immediately! Apply today!

Requirements

Candidates For This Position Must Reside in/near Pierce or Thurston Counties
Bilingual, Any Language Accepted, Spanish preferred
REQUIRED EDUCATION: Bachelor’s Degree or equivalent, job-related experience.
REQUIRED EXPERIENCE: 5 years of related experience (e.g., marketing, business development, community engagement, healthcare industry).
Demonstrated exceptional networking and negotiations skills. Experience with sales and marketing techniques.
Demonstrated strong public speaking and presentations skills.
Demonstrated ability to work in a fast-paced, team-oriented environment with little supervision.
REQUIRED LICENSE, CERTIFICATION, ASSOCIATION: Must have valid driver’s license with good driving record and be able to drive within applicable state or locality with reliable transportation.

Nice To Haves

PREFERRED EDUCATION: Bachelor’s Degree in Marketing or related discipline.
Fluency in a second language highly desirable, Spanish preferred
Ability to attend public events in outdoor venues in all weather conditions.
Ability to sit and stand for long periods.
Ability to drive up to 3 hours to attend events. Must be able to lift 30 pounds.
Prior related work experience in a senior or lead capacity.
Solid understanding of Health Care Markets, primarily Medicaid.
Previous healthcare marketing, enrollment and/or grassroots/community outreach experience a plus.
5+ years of outreach experience serving low-income populations and/or experience presenting to influence audiences.
3 - 5 years’ project management experience, preferably in a health care or outreach setting.
PREFERRED LICENSE, CERTIFICATION, ASSOCIATION: Active Life & Health Insurance Market Place Certified

Responsibilities

Responsible for carrying out enrollment events and achieving assigned membership growth targets through a combination of direct and indirect marketing activities, with the primary responsibility of improving the plan's overall “choice” rate.
Works collaboratively with other key departments to increase Medicaid assignment percentage for Molina.
Provides leadership for new or less experienced Enrollment Growth team members by training, developing, coaching, mentoring and being a positive role model.
May also serve as the Acting Supervisor or Manager for the team upon management request.
Responsible for achieving monthly, quarterly, and annual enrollment goals & growth and choice targets, as established by management.
Works closely with other team members and management to develop/maintain/deepen relationships with key business leaders, community-based organizations (CBOs) and providers, ensuring all efforts are directed towards building Medicaid membership.
Effectively moves these relationships through the “enrollment” pipeline.
Schedules, coordinates & participates in enrollment events, encourages key partners to participate, and assists where feasible.
Works cohesively with Provider Services to ensure providers within assigned territory are aware of Molina products and services.
Establishes simple referral processes for providers and CBOs to refer clients who may be eligible for other Molina products.
Viewed as a “subject matter expert” (SME) by community and influencers on the health care delivery system and wellness topics.
Delivers presentations, attends meetings and distributes educational materials to both members and potential members.
Answers incoming calls from perspective and current members.
Provides them with information and materials about Molina Healthcare.
Directs members to the appropriate Molina department(s) as needed and assists with contacting department(s) through in-house phone line assistance.
Coordinates, leads, and executes company programs for each of their perspective regions.
Responsible for assisting and executing Molina turnkey events and align media components.