Growth & Business Operations Lead

Jump • Los Angeles, CA

75d • $160,000

About The Position

Jump is transforming the live sports experience with the only end-to-end fan engagement platform built specifically for sports teams and venues. By focusing on aligned incentives between teams and fans, our platform unifies ticketing, merchandise, and game day operations - removing unnecessary costs and creating a smoother, more fan-friendly experience. Founded in 2021 by e-commerce innovator Marc Lore, MLB legend Alex Rodriguez, and entrepreneur Jordy Leiser, we’ve raised $60 million from top investors including Alexis Ohanian’s Seven Seven Six and Forerunner Ventures. Our platform powers teams across the NBA, WNBA, and NWSL helping them grow revenue and deliver innovative fan experiences. We’re a remote-first team driven by core values - begin with trust, play like the underdog, and do your thing. If you’re collaborative, adaptable, and eager to shape the future of live sports, Jump is the place for you.

Requirements

• 5+ years of experience in investment banking, consulting, corporate development, or high-growth startup operations; potentially an ex-founder or someone interested in founding their own company one day.
• Excellent communicator and storyteller — confident presenting to and influencing senior executives.
• Strong collaborator and relationship builder with internal teams and external stakeholders.
• Highly organized, proactive, and capable of managing multiple high-priority projects simultaneously.
• A systems thinker with sound judgment, able to anticipate needs and make strategic recommendations.
• Expert at leveraging technology to optimize execution - actively experiments with and uses AI tools and agents to improve efficiency.
• Strong analytical skills with the ability to build and interpret financial models and translate data into strategy.
• “Can do” attitude with an eagerness to dive into hard problems and find ways to help.
• Passionate about sports, entertainment, and technology.

Responsibilities

• Build and manage executive-level relationships with team owners, league partners, and investors through targeted outreach and networking.
• Identify and evaluate new business opportunities, crafting strategies that drive high-value growth initiatives.
• Prepare the CEO and leadership team for high-stakes external meetings with tailored briefings, materials, and analyses.
• Support the CEO and CRO in advancing complex, multi-stakeholder deals from pitch to close.
• Develop financial models, proposals, and RFP responses to guide strategic decision-making.
• Coordinate cross-functional collaboration across Legal, Finance, Sales, and Product to ensure smooth deal execution.
• Optimize Jump’s go-to-market systems and sales processes for scalability, alignment, and performance tracking.
• Own CRM accuracy, workflow automation, and reporting to enable reliable forecasting.
• Lead the creation of compelling sales and partnership materials that reflect Jump’s brand and impact.
• Serve as a strategic partner to the CEO and executive team, ensuring alignment, focus, and execution across key initiatives.
• Manage executive meetings, offsites, and follow-ups to drive accountability and clarity.
• Support development of board, investor, and internal communications that capture company progress and priorities.

Benefits

• Competitive salary and equity
• Flex PTO policy
• 401(k)
• Generous medical, dental and vision plans
• 16 weeks paid parental leave for primary and secondary caregivers
• $1,000 reimbursement for work-from-home tech setup
• $1,000 annual stipend for learning & development
• Company-paid sustainability subscription to ensure carbon neutrality is maintained for employee activities, such as travel

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees