Growth Account Manager - Enterprise Decision Analytics

Arcadis Global • New York, NY

75d • $142,416 - $189,888

About The Position

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together. Growth/Account Managers provide a key role in delivering our business growth. They lead our market engagement in their allocated territories and are core members of the Growth community in the Intelligence GBA. Growth/Account Leaders are responsible for the identification, development and conversion of prospects and opportunities, whilst supporting the growth of our existing clients through their approach and market expertise. They ensure our solution propositions meet our customers' buying needs, and ultimately deliver high value engagements of mutual benefit to Arcadis our customers and our partners. The Arcadis products and solution portfolio and services are market leading; offering the opportunity to disrupt established practices in critical asset management through embedding digital innovation.

Requirements

• Degree qualified in a relevant discipline
• Proven track record of developing and implementing growth strategies to secure and grow client accounts significantly and profitably across the digital business lines within an engineering consultancy, professional services or management consultancy environment
• Demonstrated experience as a client developer with significant presence in the asset management, capital investment planning or program management sectors globally
• Ambitious mindset and a drive to grow the business and meet targets
• Ability to inspire and enthuse Account and Pursuit Teams to bring their best
• Entrepreneurial attitude and strategic focus with excellent commercial drive and decisiveness
• Experience managing internal and external business relationships at the executive level

Nice To Haves

• Knowledge of asset management, enabling technologies for operations and planning, asset optimization and investment planning, and analytics
• Strong communication skills to present Arcadis' value propositions, manage through complex topics, and conflict resolution
• Thrives in collaborative working relationship to promote diversification of client accounts from a growth perspective and to assure engagement as a community
• Mentors and shares best practices with fellow account leaders and identifies emerging client development talent

Responsibilities

• Develop and implement Client Relationships and Account Strategy
• Build new relationships and pipeline through establishing an advisory relationship with clients and Arcadis colleagues and sector leaders, developing value-led strategies and industry wrappers that address critical client challenges
• Lead development of client account strategies in line with Arcadis business objectives and market sector strategies through annual and multi-year plans
• Prepare and execute account plan to translate strategy into concrete objectives, actions, and outcomes
• Develop and maintain deep knowledge and understanding of the clients and the associated industry sectors (Property and Investment, Water and Transportation) to identify key trends and emerging opportunities, with the client and their subsidiaries / portfolio companies
• Actively originate new business opportunities and secure new client logos through your industry expertise and network of contacts
• Apply deep industry knowledge to create compelling proposals and presentations that resonate with client executive
• Bring an understanding of current asset management and capital investment planning market dynamics, competitive pressures, and emerging industry trends to sales conversations
• Drive overall growth through new client pipeline and expanding the client account plan performance as measured through financial metrics (NOI, DRO, ASGM, Pipeline) to meet or exceed planned targets
• Maintain a focus on CX throughout all client interactions at each touchpoint
• Develop and expand a network of relationships across Operations, Solutions, Product and Markets
• Capture client data on regional accounts, including track record, case studies, sales collateral relationship history and delivery lessons learned
• Manage pursuits, contribute to bid/no-bid decisions by providing local knowledge, oversee proposal preparation and support the achievement of successful pursuits
• Manage the regional pipeline and feed opportunities into the business line pipeline and CRM system to ensure an optimal flow of pursuits to achieve set targets
• Work collaboratively with Product, Marketing Solutions and Service leaders to manage development and alignment of Arcadis value propositions into commercially viable propositions for the account
• Develop and leverage a network of enduring relationships across the client organisation to understand their business needs
• Create a positive growth team culture built on collaboration, growth and accountability
• Work closely with GBA Solution Directors and Sector Leads to receive qualified opportunities and new initiatives within the respective GBA's
• Work with project teams in operations to achieve high performance, growth and personal development
• Share knowledge and understanding of key trends and emerging opportunities within the asset management, programme management and capital investment areas
• Engage with operations/delivery teams to drive necessary resource outcomes to support growth and delivery excellence for the accounts
• Collaborate with Technical Solutions teams to develop differentiated service and value propositions

Benefits

• Medical, dental, and vision insurance
• Employee Assistance Program (EAP)
• 401K
• Short-term Disability (STD)
• Long-term Disability (LTD)
• Accidental Death & Dismemberment (AD&D)
• Life insurance
• Paid parental leave
• Reward & recognition program
• Optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement
• Nine paid holidays
• 15 days PTO that accrue per year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees