Groups Sales Manager

Engine
92d$70,000 - $75,000

About The Position

At Engine, we’re transforming business travel into something personalized, rewarding, and simple. For too long, managing travel and spend has been overwhelming and fragmented — we’re here to change that. We believe the future of travel should be seamless and powered by technology that delights customers at every step. That’s why we’re building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place. To make this vision real, we’re looking for exceptional, mission-driven people to help redefine how businesses manage and experience travel. More than 20,000 companies already rely on Engine to support over 1 million travelers and billions in annual bookings each year. Cash flow positive with rapid growth, we pair exclusive Engine-only rates, industry-leading rewards, and intelligent automation to help businesses save money while delivering world-class personalization and convenience. Backed by Telescope Partners, Blackstone, and Permira, Engine has been recognized as one of the fastest-growing travel and fintech platforms in North America, with honors including the Deloitte Fast 500 and Built In’s Best Places to Work. We are seeking a dynamic and results-driven Inbound Group Sales Manager to join our growing Groups team. In this role, you will play an essential part in generating revenue by converting high volume inbound inquiries and leads into group bookings. As the first point of contact for many of our prospective clients, you will use your exceptional communication and sales skills to guide potential clients through the sales process, advocate for their needs, and close deals that drive business growth. This is an exciting opportunity for individuals who thrive in a fast-paced environment and are eager to make an impact at a high-growth company.

Requirements

  • 3+ years of B2B/B2C sales experience, ideally in hospitality or group travel sales, with a proven track record of driving revenue growth.
  • Inbound sales expertise, with the ability to convert warm leads into closed deals using consultative and solution-based selling techniques.
  • Strong negotiation and communication skills, with the ability to create tailored proposals and presentations that align with client needs.
  • Self-motivated and proactive, with a passion for helping businesses optimize their group travel.
  • Exceptional organizational skills and the ability to manage multiple leads, opportunities, and relationships at once.
  • Comfort and confidence with CRM software (e.g., Salesforce, HubSpot) to manage leads and track sales activities.
  • Strong analytical skills, with a knack for identifying opportunities to upsell and cross-sell to existing clients.
  • A team player who thrives in a fast-paced environment and can collaborate effectively across departments.

Nice To Haves

  • Builders and change agents - people who care about improving and optimizing processes and will drive initiatives in doing so.

Responsibilities

  • Respond to and manage high volume inbound inquiries for group bookings, ensuring timely and personalized follow-ups.
  • Qualify inbound leads and assess their needs to determine the best solutions for their group requirements.
  • Close group booking opportunities by presenting tailored solutions, upselling, and cross-selling additional services and features.
  • Consistently achieve and exceed sales KPIs, converting inbound leads into successful bookings.
  • Be the advocate for your clients both internally and externally, ensuring their needs are met and expectations exceeded.
  • Maintain and nurture long-term relationships with clients, ensuring satisfaction and fostering repeat business opportunities.
  • Create and present customized proposals, highlighting the unique features, amenities, and services that align with the client’s group travel needs.
  • Leverage your deep knowledge of our offerings to demonstrate value and differentiate our services from competitors.
  • Build and maintain a robust pipeline of inbound opportunities, ensuring effective follow-up and communication throughout the sales process.
  • Utilize CRM tools to track lead status, forecast opportunities, and ensure timely follow-ups.
  • Collaborate with teams across sourcing, marketing, contracting, and leadership to ensure seamless execution of group bookings from start to finish.
  • Work closely with the project management team to ensure smooth transitions from booking to event execution.
  • Stay up-to-date with industry trends, competitor offerings, and market dynamics to inform sales strategies and identify new opportunities.

Benefits

  • Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
  • Hybrid-hub model for work environments, providing flexibility for remote or office work.
  • Comprehensive benefits package as detailed on engine.com/culture.
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