Group UX Research Manager, Document Cloud

Adobe • San Jose, CA

2d

About The Position

Adobe is seeking a Group Manager of UX Research to guide hardworking researchers working within the Document Cloud portfolio. In this role, you will shape research direction across key product areas—including Acrobat, PDF Spaces, and emerging AI‑powered workflows—while partnering closely with Design, Product, and Engineering. You’ll help your team deliver high‑quality insights, strengthen research craft, and ensure that user understanding drives product decisions across platforms. This role is ideal for a manager who is passionate about elevating research impact, building strong cross‑functional relationships, and enabling teams to thrive in complex, fast paced environments.

Requirements

• 8–10+ years of experience in UX research or strategy, including 3–5+ years leading researchers or cross‑disciplinary teams.
• Demonstrated ability to lead with empathy, cultivate psychological safety, and empower teams to do impactful work.
• Exceptional communication skills, with the ability to synthesize complex insights and present them clearly to partners at all levels.
• Strong facilitation skills across product‑design‑engineering teams, especially in early‑stage problem framing.
• Deep expertise in strategic research, including problem framing, mixed‑methods approaches, and translating insights into product opportunities.
• A customer‑centric approach, with a track record of championing user needs and end-to-end experience thinking.
• Experience working in ambiguous, fast‑paced environments, guiding teams and partners toward clarity and aligned strategy.

Nice To Haves

• Experience managing research leads is a plus.

Responsibilities

• Lead, mentor, and develop a team of UX researchers and strategists, encouraging a culture of curiosity, rigor, and continuous learning.
• Attract and hire strong research talent, ensuring a diverse and inclusive team with a high bar for craft.
• Drive research planning and execution across multiple product areas, ensuring high‑quality insights that inform product roadmaps, 1.0 AI initiatives, and redesigns.
• Partner deeply with cross‑functional teams (Design, Product, Engineering, Data Science) to ensure research is embedded early and often in the product development lifecycle.
• Translate research insights into actionable recommendations, influencing product direction and helping teams navigate ambiguity with clarity and confidence.
• Facilitate alignment across teams by guiding discussions, framing problems, and helping partners converge on user-centered decisions.
• Ensure operational excellence, including planning, prioritization, and delivery across weekly, monthly, and quarterly release cycles.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed