Group Sales Team Member

Ocean Breeze Waterpark•Virginia Beach, VA

11d

About The Position

Essential Duties and Responsibilities: Assist the Group Sales Coordinator in all aspects of the group booking process from lead building, to make a reservation, to day of event execution. Responsible for providing group information and assisting with reservations over the phone, in-person, or by email. Contact existing group events to confirm reservation details Coordinate ticket and wristband distribution Assist with group events such as birthday parties, catered functions and other group related events. Develop knoledge and understanding of the park booking system Efficiently track and manage group ticket sales Maintain a clean and safe work environment for customers and other employees Provide superior customer service to all customers in a polite and expedient manner Assist customers with all questions regarding Ocean Breeze Waterpark including facility layout and amenities Follow all park policies and procedures Other duties as assigned Qualifications: Must be at least 16 years old Excellent verbal and written communication skills Microsoft Office Proficient Approachable, outgoing and excited about suggestive selling Ability to accept guidance and supervision Ability to communicate effectively with customers, team members, and leadership Be aware, attentive, and work well with others Ability to work in outdoor weather conditions while taking precautions, including hydration and sun-protection Physical Requirements: Must be able to sit, stand or walk for extended periods of time Must be able to lift, carry, move, and/or position items weighing up to 25 pounds, team lift as needed and for heaving objects

Requirements

Must be at least 16 years old
Excellent verbal and written communication skills
Microsoft Office Proficient
Approachable, outgoing and excited about suggestive selling
Ability to accept guidance and supervision
Ability to communicate effectively with customers, team members, and leadership
Be aware, attentive, and work well with others
Ability to work in outdoor weather conditions while taking precautions, including hydration and sun-protection
Must be able to sit, stand or walk for extended periods of time
Must be able to lift, carry, move, and/or position items weighing up to 25 pounds, team lift as needed and for heaving objects

Responsibilities

Assist the Group Sales Coordinator in all aspects of the group booking process from lead building, to make a reservation, to day of event execution.
Responsible for providing group information and assisting with reservations over the phone, in-person, or by email.
Contact existing group events to confirm reservation details
Coordinate ticket and wristband distribution
Assist with group events such as birthday parties, catered functions and other group related events.
Develop knoledge and understanding of the park booking system
Efficiently track and manage group ticket sales
Maintain a clean and safe work environment for customers and other employees
Provide superior customer service to all customers in a polite and expedient manner
Assist customers with all questions regarding Ocean Breeze Waterpark including facility layout and amenities
Follow all park policies and procedures
Other duties as assigned