Group Sales Manager

About the position

Monarch Casino Resort in Black Hawk is a 23 story resort with over 500 rooms, 4 restaurants, and one of the country's top spas. The Monarch Casino Resort Spa is looking for a passionate Group Sales Manager to join our team! You will thrive in a fast-paced, high-volume environment that exceeds the expectations of our guests and Team Members.

Responsibilities

• Develop a sales strategy by analyzing historical, current and future market trends and creating selling strategies to capture the maximum amount of revenue to meet/exceed sales goals.
• Target high revenue sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan.
• Maximize current key accounts by identifying and capturing those that offer revenue growth.
• Produce monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.
• Exhibit a positive and involved team attitude to all departments and maintain open communications with all co-workers and managers for the best overall performance.
• Champion a service and hospitable culture that promotes a healthy and productive format of serving others with excellence.
• Develop customer profiles and maintain an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.
• Schedule conventions and/or business group activities at the hotel and coordinate with other departments to facilitate services agreed upon by the Sales office and prospective clients.
• Maintain well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner.
• Develop strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
• Consistently acquire sales training in an ongoing effort to improve performance.
• Develop awareness and reputation of the property and the brand in the local community.
• Other duties as assigned.

Requirements

• Two to Four-year college degree or equivalent education/experience preferred.
• A minimum of two years in Hotel Sales or Front Office leadership.
• Ability to perform critical analysis and manage wide-range of information.
• Extensive knowledge of negotiating and sales procedures associated with the hotel industry.
• Excellent oral, written and presentation skills sufficient to produce sales and marketing communication that properly reflect the Foundation Image.
• Listen effectively. Ability to delegate, manage manpower and organize complex projects and establish priorities consistent with department/hotel objectives.
• Communicate information and hotel services to management, staff and guests.

Benefits

• Paid Time Off
• 6 Observed Holidays and Holiday Pay
• Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match
• Relocation Reimbursement
• 1 Free Hot Meal per shift and Unlimited Drinks
• Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
• 80% Subsidized Bus Transportation Options
• Free Covered Parking
• Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
• Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
• Career Development and Advancement Programs
• Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)
• Team Member Hotel, Retail, and Spa Discounts