Group Sales Manager

AccorHotel • Long Beach, CA

219d • $75,000 - $90,000

About The Position

Accountable for the Group Sales effort by prospecting and contracting business within defined territory. Strategically sells hotel rooms, conference space, including related services, and food and beverage needs to individuals, groups and companies. Evaluate every group event business opportunity to maximize revenue and profitability while achieving customer expectations. Travel into markets as required for Sales Calls, Tradeshows, Events and Conferences. Collect market and competitive intelligence to maximize group sales opportunities. Building and maintain relationships with new and existing clients, providing exceptional service and identifying potential opportunities for growth. Build relationships with all relevant stakeholders, namely Accor Global Sales Office(s), the Los Angeles and Long Beach Tourism & Convention boards, attractions and offsite Venues. Partner with regional and national sister hotels to optimize Accor exposure and build incremental business. Develop a monthly sales strategy and action plan. Achieve/exceed monthly, quarterly, and annual budgeted sales goals by performing direct sales solicitation while developing new accounts and maintaining existing accounts; managing account details and preparing reports; responding to all telephone and in-person inquiries. Maintain positive customer relationships and ensure timely responses to all inquiries for space or service needs. Budget for, plan and organize site inspections, FAMS, sales trips and industry trade shows. Utilize OperaCloud Sales System to track, solicit, book and follow up on accounts. Quoting and negotiate rates within established parameters. Coordinate and follow up with convention services, catering and/or other hotel departments to ensure delivery of hotel's promised services. Other duties as assigned.

Requirements

• Minimum of three years of sales experience.
• Bachelor’s degree preferred.
• Proven ability to build relationships and find new business.
• Excellent verbal and written communication skills.
• Strong attention to detail.
• Excellent time management skills.
• Knowledge of industry trends.
• Excellent organizational skills.
• Superior problem-solving/strategizing skills.
• Excellent computer skills, including Microsoft applications.
• Advanced knowledge of Excel and PowerPoint.
• Proactive mindset to support business changes.
• High standards of personal integrity and ethical behavior.
• Exceptional customer service abilities.

Responsibilities

• Prospect and contract business within defined territory.
• Sell hotel rooms, conference space, and related services.
• Evaluate group event business opportunities to maximize revenue.
• Travel for sales calls, tradeshows, events, and conferences.
• Collect market and competitive intelligence.
• Build and maintain relationships with clients.
• Partner with Accor Global Sales Office(s) and local tourism boards.
• Develop monthly sales strategy and action plan.
• Achieve/exceed sales goals through direct solicitation.
• Maintain positive customer relationships.
• Organize site inspections, FAMS, and sales trips.
• Utilize OperaCloud Sales System for account management.
• Negotiate rates within established parameters.
• Coordinate with hotel departments for service delivery.

Benefits

• Salary Range: USD $75,000 - $90,000, plus incentive.
• Discounted hotel rooms and food & beverage rates at sister properties.
• Learning programs through Academies for growth and development.
• Opportunity to develop talent and grow within the property and globally.
• Participation in Corporate Social Responsibility activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree