Group Sales Manager

Marriott International • Philadelphia, PA

383d

About The Position

The Group Sales Manager is responsible for managing accounts to ensure guest satisfaction and to solicit both past and new business, aiming to achieve or exceed all revenue goals. This role involves maximizing revenue through effective sales techniques and maintaining strong relationships with key accounts to enhance customer satisfaction and account revenue.

Requirements

• Associate's or Bachelor's degree in Hospitality or related industry preferred.
• Proven track record in sales required.
• Previous hospitality sales experience preferred.

Responsibilities

• Interview, select, train, schedule, coach and support associates to ensure performance aligns with brand standards and HHM core values.
• Maximize revenue by selling all facets of the hotel to previous, current, and potential clients.
• Negotiate the best possible terms and conditions that satisfy customer requirements using professional sales techniques.
• Manage accounts ensuring all aspects of solicitation and closing are complete and documented.
• Coordinate various departments' participation in servicing accounts.
• Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Articulate and leverage the benefits of the hotel to close sales opportunities.
• Travel locally to conduct outside calls, promote the hotel, and review competition.
• Represent the hotel at trade shows.
• Follow sustainability guidelines and practices related to HHM's EarthView program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Education Level: Associate degree