Group Sales Manager (Full-Time)

Kimpton Hotels & RestaurantsPhoenix, AZ
28d

About The Position

Working closely with the Director of Sales & Marketing (DOSM) you'll build a clear and credible vision for the hotel sales team. You'll maintain a balance of proactive and reactive selling, maintenance and growth of key accounts, and sales team development while utilizing skills as a strategic sales and revenue leader in our organization. Your goals are aligned around the achievement of total hotel room revenue, group bookings, food & beverage (F&B) contribution, market share results, and sales training.

Requirements

  • Bachelor's degree is preferred.
  • 1 to 3 years of sales experience with strong selling skills.
  • Ability to encourage, lead and manage a team by example.
  • Act as owner of the hotels and communicate a clear sense of strategy and purpose.
  • Strong computer skills including proficiency in Microsoft Office Suite.
  • Well organized, detail oriented with excellent follow-up and communication skills.
  • Ability to convert vision into specific and tangible actions to benefit the hotels.

Responsibilities

  • Incorporate marketing initiatives to support group sales strategies and activities.
  • Establish a sense of urgency with the team to understand and achieve the needs of the hotel.
  • Maintain knowledge of the competitive set and make strategy recommendations.
  • Work with Director of Catering to help achieve food and beverage revenues and achieve individual F&B goals.
  • Consistently review shifts in market mix with Director of Revenue Management and DOSM and are able to make deployment and pricing recommendations.
  • Work with the national team to communicate specific account needs to impact revenues for the hotels.
  • Responsible for appropriate identification of key group markets and supporting deployment and travel schedule strategies.
  • Sales skill development of team to include implementation, coordination, and maintenance of weekly sales training vignettes.
  • Present to DOSM, General Manager and ownership the successes and areas for opportunity within the group segment.
  • Maintain a deep understanding and ability to report on group pace and future group need areas.
  • Responsible for completing and communicating monthly group sales results to DOSM.
  • Assist in development of appropriate group production goals for the sales team.
  • Regular analysis of industry intelligence reports (i.e. STR and Hotelligence).
  • Achieve 100% of group sales revenue goals through individual and team efforts.
  • Conduct quarterly check-ins as well as weekly meetings with sales team to support their growth and development.
  • Ensure that accurate and detailed notes/traces of accounts are maintained via Delphi.
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