Group Sales Manager

Blumenthal Performing A • Charlotte, NC

18h

About The Position

Blumenthal Arts seeks a highly motivated Group Sales Manager to drive new group business and maximize revenue across all venues and programming. This role focuses on proactive outbound sales, cultivating strong relationships, re-engaging lapsed buyers, and creating partnerships that grow attendance and community engagement. The position manages the full group sales process—from outreach and marketing coordination to order fulfillment and reporting—while collaborating closely with internal departments to ensure seamless execution. Success in this fast-paced role requires initiative, creativity, and the ability to exceed established sales goals. The compensation structure includes base pay plus commission.

Requirements

• Bachelor’s degree in business marketing, or related field
• At least 5 years of experience in ticketing or sales
• Demonstrated success in outbound or B2B sales within live entertainment, hospitality, tourism, or similar industries.
• Proven ability to generate leads, manage pipelines, and close sales.
• Excellent communication and negotiation skills.
• Strong organizational habits with the ability to manage multiple priorities and deadlines.
• Results-driven mindset with a passion for live performance and patron engagement.

Responsibilities

• Proactively research, identify, and engage prospective group buyers through calls, emails, and community networking.
• Build lasting relationships with new and returning group clients to increase retention and long-term revenue.
• Create and execute sales strategies and outbound campaigns to meet or exceed established group sales goals.
• Represent Blumenthal at industry events, networking functions, and community gatherings to build awareness and develop new leads.
• Coordinate promotional opportunities such as talkbacks, behind-the-scenes tours, and educational experiences for group buyers.
• Plan and execute creative outreach opportunities, special events, and other marketing activities to promote group sales.
• Contribute to the development and maintenance of group sales content on Blumenthal’s website and other digital platforms.
• Ensure all messaging aligns with Blumenthal and individual show branding guidelines.
• Manage timelines and ensure compliance with payment, ticketing, and fulfillment deadlines for all group orders.
• Monitor and report on key performance indicators including sales conversion rates, call volume, retention, and campaign effectiveness.
• Track and maintain group sales activity and communications using CRM systems and internal reporting tools.
• Respond to group sales inquiries with accurate, timely, and customer-focused communication.
• Provide clear internal updates to relevant departments to ensure alignment on group sales activity and special arrangements.
• Other duties and projects as assigned.

Benefits

• Medical insurance with no-cost premium for employee only coverage, plus FSA and employer-funded HRA options
• Paid vacation, sick leave, and holiday time to recharge with your loved ones
• Life Balance Reimbursement up to $125 a month for qualifying expenses such as transportation, parking, and wellness-related memberships
• Flexible schedules
• Complimentary tickets
• Vision and dental insurance
• Retirement savings with a 3% employer match to help secure your future
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees