Group Sales Manager- Hyatt Centric Wall Street NYC

Blue Sky Hospitality Solutions • New York, NY

7d

About The Position

The Group Sales Manager is responsible for proactively driving group room and catering revenue by selling to corporate, association, SMERF, and social group markets. This role will focus on maximizing total hotel revenue by building strong client relationships, generating new business, and managing existing accounts to achieve and exceed monthly, quarterly, and annual sales goals.
This position plays a critical role in maintaining Hyatt Centric Wall Street’s competitive positioning within the Lower Manhattan and Downtown NYC market.

Requirements

• Minimum 2–4 years of hotel group sales experience, preferably in NYC or a major urban market
• Strong understanding of group sales, revenue management, and hotel contracting
• Experience with Hyatt systems (Delphi, Envision, or similar) preferred
• Excellent negotiation, communication, and presentation skills
• Ability to work independently while collaborating with operations, revenue, and catering teams
• Proven ability to meet or exceed sales goals

Nice To Haves

• Experience selling in Lower Manhattan, Financial District, or Downtown NYC
• Knowledge of corporate, government, financial, association, and SMERF markets
• Experience working in lifestyle or boutique-style hotel brands

Responsibilities

• Proactively solicit new group business through cold calling, prospecting, sales calls, site tours, networking, and referrals
• Develop and maintain a strong pipeline of qualified group leads
• Convert leads into definite bookings by negotiating rates, contracts, and concessions in alignment with revenue management strategy
• Achieve or exceed monthly and annual group room night and revenue targets
• Manage assigned corporate, association, government, SMERF, and social accounts
• Maintain long-term relationships to drive repeat and referral business
• Conduct client meetings, property tours, and presentations as needed
• Monitor account production and adjust strategy to maximize share and profitability
• Prepare and negotiate group contracts, including room blocks, attrition, and concessions
• Ensure all details are clearly documented and communicated to internal departments
• Partner with Revenue Management, Operations, and Events teams to ensure smooth execution of group programs
• Track market trends, competitor pricing, and group demand in the Downtown NYC and Financial District markets
• Identify new verticals and demand patterns to capitalize on revenue opportunities
• Accurately forecast group revenue and room nights
• Maintain up-to-date records in Hyatt sales systems and CRM
• Prepare weekly, monthly, and quarterly production reports

Benefits

• Hyatt Centric Wall Street offers a dynamic lifestyle brand experience in one of the most desirable locations in New York City.
• This role provides the opportunity to build strong relationships, grow a profitable group business, and be part of a fast-paced, high-performance sales culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees