Group Sales Manager - Lakeway Resort & Spa

Remington Hotels • Austin, TX

83d

About The Position

The Group Sales Manager works to maximize sales occupancy and rates in conjunction with hotel operations to increase profits by increasing room sales and generating business through aggressive sales efforts.

Requirements

• Strong business communication and presentation skills, both verbal and written.
• Ability to talk and listen to clients, demonstrating excellent sales skills by knowing and selling product in a professional and courteous manner.
• Ability to work in a high demand, sometimes high pressure environment.
• High work ethic and self-initiative.
• Strong computer skills in Microsoft Suite.
• Some travel is required.
• Regular attendance according to established guidelines.
• May be required to work varying schedules to reflect the business needs of the property.
• Must possess basic computational ability.
• Focus and maintain attention to multiple tasks, and complete work assignments on time despite frequent interruptions.
• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times.
• Ability to participate in, and at times lead departmental and/or hotel team meetings.

Nice To Haves

• Enjoy working as part of a team that provides great experiences for guests.

Responsibilities

• Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letter and direct mail.
• Spend 80% of time in active sales solicitation.
• Assist the Director of Sales in the preparation of the annual marketing plan, including action plans covering assigned market segments.
• Send proposals on all leads that fit the profile of the property and actively follow through to convert from proposal to definite status.
• Clearly outline on booking sheets client's room block requirements, suite requirements, meeting and banquet space requirements.
• Obtain, document and route all necessary information on definite groups, including billing information, credit application, rooming list and VIP arrangements.
• Responsible for maintaining a sales quota as assigned by DOS.
• Maintain total and complete sensitivity to customer satisfaction and guests' needs.
• Prepare and provide the DOS with weekly sales call reports and weekly itineraries of planned sales calls to potential customers.
• Work in a cooperative and friendly manner with fellow associates.
• Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter.
• Perform any reasonable request as assigned or directed by management.

Benefits

• May be required to work varying schedules to include nights, weekends, and holidays.

What This Job Offers

• Job Type: Full-time
• Industry: Professional, Scientific, and Technical Services