Group Sales Coordinator

AccorHotel•Austin, TX

About The Position

Reporting to the Associate Director of Sales & Marketing, responsibilities and essential job functions include but are not limited to the following: Responsibilities Organize and implement administrative systems & procedures, and perform necessary support duties Monthly expense reports for Sales Managers Customer proposals and contracts Site Alerts for customer visits Data entry into sales system platform Opera Cloud Working in a team environment Support Group Sales Managers Coordinate and oversee Opera Sales and Catering system to all include definite, tentative and prospective group and catering booking activity. Generate group sales contracts, proposals and deposit/payment invoicing Consistently offer professional, friendly and engaging service Ensure prompt and courteous service is extended to both internal and external customers Escort general inquiries during site inspections Prioritize all telephone calls and in-person visitors, scheduling appointments as required Maintain a positive relationship with all guests, vendors, Colleagues and global sales network Ensure all sales promotional literature is current and updated Update convention bureau lists Prepare and disseminate month-end reports Provide all administration duties for the Sales office Assist with the maintenance of accounts, contact, activity and business details within appropriate software applications Follow departmental policies and procedures Follow all safety policies Other duties as assigned

Requirements

Previous sales or administrative experience preferred
Advanced skills in Microsoft Window applications and/or relevant computer applications required, Knowledge of Opera Cloud an asset
University/College degree in a related discipline an asset
Excellent communication skills, both written and verbal required
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to focus attention on guest needs, remaining calm and courteous at all time

Nice To Haves

Knowledge of Opera Cloud an asset
University/College degree in a related discipline an asset

Responsibilities

Organize and implement administrative systems & procedures, and perform necessary support duties
Monthly expense reports for Sales Managers
Customer proposals and contracts
Site Alerts for customer visits
Data entry into sales system platform Opera Cloud
Working in a team environment
Support Group Sales Managers
Coordinate and oversee Opera Sales and Catering system to all include definite, tentative and prospective group and catering booking activity.
Generate group sales contracts, proposals and deposit/payment invoicing
Consistently offer professional, friendly and engaging service
Ensure prompt and courteous service is extended to both internal and external customers
Escort general inquiries during site inspections
Prioritize all telephone calls and in-person visitors, scheduling appointments as required
Maintain a positive relationship with all guests, vendors, Colleagues and global sales network
Ensure all sales promotional literature is current and updated Update convention bureau lists
Prepare and disseminate month-end reports
Provide all administration duties for the Sales office
Assist with the maintenance of accounts, contact, activity and business details within appropriate software applications
Follow departmental policies and procedures
Follow all safety policies
Other duties as assigned

Benefits

Paid time off
Medical, Dental and Vision Insurance, 401K
Complimentary shift meal
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and Educational Assistance for further development
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee

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