Group Sales Coordinator
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About The Position
Reporting to the Director of Sales & Marketing, responsibilities and essential job functions include but are not limited to the following: Organize and implement administrative systems & procedures, and perform necessary support duties. Monthly expense reports for Sales Managers, customer proposals and contracts, site alerts for customer visits, data entry into sales system platform Opera, working in a team environment, support Group Sales Managers, coordinate and oversee Opera Sales and Catering system to all include definite, tentative and prospective group and catering booking activity. Generate group sales contracts, proposals and deposit/payment invoicing. Consistently offer professional, friendly and engaging service. Ensure prompt and courteous service is extended to both internal and external customers. Escort general inquiries during site inspections. Prioritize all telephone calls and in-person visitors, scheduling appointments as required. Maintain a positive relationship with all guests, vendors, colleagues and global sales network. Ensure all sales promotional literature is current and updated. Update convention bureau lists. Prepare and disseminate month-end reports. Provide all administration duties for the Sales office. Assist with the maintenance of accounts, contact, activity and business details within appropriate software applications. Follow departmental policies and procedures. Follow all safety policies. Other duties as assigned.
