Group Sales and Services Manager - Year-Round Full Time

Jackson Hole Mountain Resort • Teton Village, WY

289d

About The Position

The Group Sales and Services Manager is responsible for soliciting, selling, and managing local, regional, national, and international groups for Jackson Hole Mountain Resort (JHMR) on a year-round basis. The role emphasizes developing group business that aligns with JHMR initiatives, focusing on providing a positive group guest experience.

Requirements

• High school diploma or GED.
• Bachelor's degree or equivalent years of experience.
• Minimum 2 years business experience working with high profile clients.
• Minimum 2 years in Sales, Event Management, or related field.

Nice To Haves

• Bachelor's degree in Business or Hospitality Management.
• Previous experience in group sales/catering and marketing.
• Previous experience in resort operations.
• Working knowledge of RTP software.
• Strong working knowledge of JHMR operations.

Responsibilities

• Responsible for all aspects of group sales for Jackson Hole Mountain Resort, including group lift ticket sales, ski/snowboard rentals, Mountain Sports School (MSS), and other on-mountain activities and services.
• Manage sales of all catering events including weddings, social events, corporate group events, ski club functions, and other catering events.
• Promote and sell JHMR products and services to local, regional, national, and international groups and special events.
• Prepare cost estimates, proposals, and bids for JHMR group products and venues in a timely and professional manner.
• Implement and manage leads to track all inquiries and follow up to ensure regular contact.
• Actively solicit existing and new accounts and promptly respond to all inquiries.
• Sell and coordinate all aspects of group programs to increase revenue and ensure group guests have a memorable experience.
• Complete group contracts and manage the complete contracting process and follow-up.
• Coordinate with F&B Catering Manager for execution of site visits, BEOs, and other events to ensure successful execution of catering functions.
• Maintain accurate records, coordinate billing with the F&B team, and process payments including deposits and reconcile group bills with the accounting department.
• Coordinate with lodging entities to share lodging options with groups.
• Manage summer and winter programming as needed.
• Strategize with the Director of Sales to develop and execute group sales and marketing plans.
• Work with the Marketing department to produce sales and marketing materials for various groups.
• Maintain accurate communications, group reports, and databases.
• Strengthen and coordinate community relationships focusing on regional groups, bus tours, and wedding/social occasions.
• Sell and process group lift ticket and activity orders in RTP.
• Provide detailed reporting and analytics for group business when needed.
• Represent JHMR at travel and trade shows as needed.
• Participate in local travel industry familiarization (FAM) tours.
• Perform additional sales duties as needed.
• Complete special projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Education Level: Bachelor's degree