Group Rooms Coordinator - Full Time – $19.40 per hour – Expanding 1,400 room Private Hotel & Training Center!

Pyramid Global Hospitality•Westlake, TX

3d•$19 - $19

About The Position

The Groups Rooms Coordinator is responsible for the building and management of groups and group attendees. Run and analyze reports, communicate with guests and ownership, perform gap analysis and mitigate risk of attendees having challenges. This is a full-time position. $19.40 per hour. Weekend availability preferred.

Requirements

One year experience in the hospitality industry required, preferably in the Front Office operations of a hotel.
Strong computer skills required.
Proficient in Microsoft Excel, Word, and Outlook.
Knowledge with a Hotel Property Management System required.
Valid Texas Driver's License with good driving record preferred.

Nice To Haves

Infor experience desirable.

Responsibilities

Set up and manage room blocks for all groups, inclusive of rates, alerts, and reporting as needed.
Assist Front Desk Agents with any issues checking in guests or rooming requests.
Oversee comparisons between Property Management System and Guest Registration System managing guest special requests and preferences.
Manage the Transportation Dashboard, analyzing data, and communicating with guests missing registration and transportation information.
Run various reports and produce routine critical analytics.
Resolve reporting issues.
Identify and manage unique stay patterns and guest needs.
Support system testing, problem solving, and system innovation.
Support Front Office such as front desk, comm center, bell stand and valet parking operation as needed.

Benefits

Awesome Employee Focused Culture with many Employee Events!
Closed most holidays - 15 days of holiday pay.
Up to 14 Vacation & Sick days per year.
Weekly pay!
Leadership and Career development programs.
Many opportunities to grow and transfer to new positions.
Free Lunch in our newly remodeled Employee Cafe.
Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
Employer matching 401k.
Tuition Reimbursement.
Free parking on-site.
Free uniforms and we will clean them!