Group Reservations Specialist – Remote

Destination Knot • Colorado Springs, CO

2d • $45,000 - $65,000 • Remote

About The Position

Destination Knot is a coordination-focused services company that supports clients with group-based scheduling, reservations, and experience planning. We specialize in organizing logistics for group events, celebrations, and shared experiences, with a strong emphasis on accuracy, communication, and client satisfaction. The Group Reservations Specialist is responsible for supporting group-related reservation and scheduling needs. This role assists with coordinating multiple participants, managing timelines, and ensuring all reservation details are accurately documented and communicated. This position is support-driven and administrative in nature, ideal for individuals who are detail-oriented and comfortable managing multiple coordination elements in a remote setting.

Requirements

• Strong organizational and multitasking abilities
• Clear written and verbal communication skills
• High attention to detail and accuracy
• Ability to work independently in a remote environment
• Basic computer proficiency and willingness to learn new systems
• Professional, reliable, and client-focused

Nice To Haves

• Previous experience in group coordination, reservations, customer support, hospitality, or administrative roles is helpful but not required.

Responsibilities

• Assist with group reservation requests and scheduling coordination
• Communicate with clients regarding group details, confirmations, and updates
• Maintain accurate group records, participant information, and documentation
• Track timelines to ensure confirmations and changes are processed correctly
• Respond to inquiries related to group reservations and logistics
• Follow established workflows and quality standards
• Collaborate with internal teams to support group coordination efforts

Benefits

• Remote work flexibility
• Structured, process-driven environment
• Clear expectations and workflows
• Opportunity to build group coordination and client service skills

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed