Group Reservations Coordinator - Full Time

Omni Hotels • Carlsbad, CA

35d • $26 • Onsite

About The Position

The Group Reservations Coordinator is the liaison between Group Contacts and internal Sales and Catering teams.

Requirements

• Basic knowledge of computer and Microsoft Office skills highly preferred.

Nice To Haves

• Opera PMS/ORS and Delphi experience highly preferred.
• Reservations experience highly preferred.

Responsibilities

• Enter rooming lists and group reservations via PMS, phone, and upload tool.
• Apply changes, adds, deletes, and room blocking requests for any group block.
• Input of billing instructions when applicable.
• Complete and audit group files with checklist
• Develop connections with meeting planners, sales, conference services, and other departments as necessary.
• Maintain close working relationships with other departments.
• Monitor group allocations and contracted room types, assisting with inventory management to ensure maximum occupancy and are accordance with daily availability.
• Own all assigned definite group sales room blocks and support fellow GRCs when necessary
• Preparing and updating pickup report for sales team.
• Review all group sales contracts; allocate room blocks in Delphi according to yield guidelines and strategies; communicate any business unusual specifications.
• Ensure daily consistency between DELPHI and PMS/ORS systems with regards to sales manager changes.
• Assist with creating and updating transient and villa reservations as needed.
• Assist with Resort Pass communication and reservations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees