Group Product Manager, Conversational AI

The Washington Post

148d • $131,500 - $219,100

About The Position

The Washington Post is seeking a Group Product Manager for Conversational AI to shape the future of how audiences engage with news and information through emerging GenAI interfaces. In this role, you’ll lead a small team of product managers and be responsible for setting the strategy, vision, and execution plan for our conversational and agentic AI experiences. This role reports to the Director of Product, Content Experience. This is a high-impact leadership position at the intersection of journalism, artificial intelligence, and user experience. You’ll guide product development while also coaching and developing your team, working closely with editorial, engineering, design, data science, and AI/ML partners to bring smart, trustworthy conversational experiences to life.

Requirements

• 7-10 years of progressive consumer product management experience, including at least 2-4 years managing or mentoring other product managers.
• Direct Experience leading cross-functional product development in conversational agents or voice assistants.
• Understanding of Generative AI technical foundations (LLMs, prompt-engineering, RAG, fine tuning etc.).
• Strong product judgment and user-centric mindset, with a track record of delivering innovative, conversational experiences.
• Proven ability to set a compelling vision, rally stakeholders, and drive alignment across teams.
• Clear communicator who can represent product priorities across editorial, technical, and executive audiences.
• Bachelor’s degree in computer science, business or a related field.

Nice To Haves

• Masters or other advanced degree in Business, AI/ML, Computer Science, or a related field.
• Strong understanding of Generative AI technical foundations (LLMs, prompt-engineering, RAG, fine tuning etc.).

Responsibilities

• Lead and develop a team of product managers, providing strategic direction, mentorship, and day-to-day support to ensure clarity, alignment, and impact.
• Own and evolve the product strategy and roadmap for conversational AI across platforms, aligning with company priorities around audience growth, personalization, and AI innovation.
• Guide the creation of AI-powered assistants, chat interfaces, and other natural language tools that help users engage with the news in more intuitive, meaningful ways.
• Collaborate closely with editorial and newsroom partners to ensure our experiences are journalistically sound, aligned with our standards, and contribute to audience trust.
• Partner with Data and AI/ML teams to inform and improve underlying models using product telemetry, editorial input, and real user feedback.
• Define and monitor success metrics, iterating based on both quantitative signals and qualitative insights.

Benefits

• Competitive medical, dental and vision coverage.
• Company-paid pension and 401(k) match.
• Three weeks of vacation and up to three weeks of paid sick leave.
• Nine paid holidays and two personal days.
• 20 weeks paid parental leave for any new parent.
• Robust mental health resources.
• Backup care and caregiver concierge services.
• Gender affirming services.
• Pet insurance.
• Free Post digital subscription.
• Leadership and career development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees