group manager, Retail Experience Marketing (Hybrid - U.S.)

Starbucks • Seattle, WA

230d • Remote

About The Position

Now Brewing - group manager, Retail Experience Marketing (Hybrid - U.S.)! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. As a group manager for Retail Experience Marketing, you will be responsible for developing the holistic marketing strategy and creative content for the customer experience in our retail stores.

Requirements

• Progressive experience in product or brand management: 6-10 years.
• Bachelor's degree or equivalent related work experience or four years US military experience.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to work both independently and as part of a team.
• Strong problem-solving abilities.
• Functions effectively with ambiguity.
• Strong analytical and technical skills; comfortable with syndicated data.
• Ability to balance multiple priorities and meet deadlines.
• Strong interpersonal skills.
• Must be able to work in a matrix environment, able to collaborate cross functionally.
• Retail Merchandising experience.
• Retail Marketing experience.

Responsibilities

• Develop customer journeys - lead the development of customer journey mapping across customer touchpoints to understand the customer experience and identify and lead strategies for improvement and growth.
• Lead creative for all in-store marketing - lead the strategy, briefing and creative expression for all in-store marketing inclusive of menu strategy (print and digital), Drive Thru marketing, lobby strategy and retail merchandising.
• Lead creative and branding for all paper goods and packaging - work cross-functionally to lead all branding and messaging on our paper goods and packaging.
• Partner with visual merchandising teams to design our retail lobby experience - set the strategy for our retail lobby and partner with our merchandising and creative teams to build and deliver the retail experience.
• Manage others - set goals for the work team and actively provide partners with coaching, feedback and development opportunities and model leadership behavior for the larger team.

Benefits

• Access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
• Access to short-term and long-term disability.
• Paid parental leave.
• Family expansion reimbursement.
• Paid vacation from date of hire.
• Sick time (accrued at 1 hour for every 25 hours worked).
• Eight paid holidays and two personal days per year.
• Participation in a 401(k) retirement plan with employer match.
• Discounted company stock program (S.I.P.).
• Starbucks equity program (Bean Stock).
• Incentivized emergency savings and financial well-being tools.
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
• Student loan management resources and access to other educational opportunities.
• Access to backup care and DACA reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: Bachelor's degree