Group Logistics Manager - Systems and Training

Ryder Supply Chain Solutions • McCullom Lake, IL

12d • $105,000 - $112,000

About The Position

We are hiring a Group Logistics Manager - Systems and Training to support Ryder's Startup Operations in our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team. When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company. Here are a few of the many benefits when working with us: Medical, Dental, Vision Benefits start at 30 Days 401 (K) Savings Plan with a company match Discounted employee stock purchase options Quality employee discounts that actually save you money on tools, cars, appliances, travel and more All major holidays paid and Paid time off within your first year Up to 12 weeks paid maternity leave Apply Here With Ryder Today We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!

Requirements

• Bachelor's degree in business, logistics, supply chain or an additional two (2) years of relevant work experience required
• Five (5) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
• Five (5) years or more managing, leading and developing direct reports preferred
• Five (5) years or more managing large multi-level teams required
• Three (3) years or more demonstrated experience in developing and implementing complete logistics solutions and project management skills required
• Three (3) years or more prior experience in leading teams in a LEAN work environment preferred
• Three (3) years or more Profit & Loss responsibility preferred
• One (1) year or more customer interaction required
• One (1) year or more managing customer KPIs required
• Knowledge of truck brokerage advanced preferred
• RD/Logistics/Transportation industry advanced required
• Ryder Safety Programs advanced required
• Ryder Financial Reporting and accounting procedures (Walker) intermediate required
• Basic PC skills (Microsoft Office) intermediate required
• RD2000 computer system advanced required
• Ryder products & services advanced required
• Ryder sales process advanced required
• Ryder pricing models advanced required
• Demonstrated project management and facilitation skills
• Strong oral and written communications skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detailed oriented with excellent follow-up practices

Nice To Haves

• Master's degree in related field preferred
• Some sales experience preferred
• Some multi-client experience preferred
• Experience leading startup operations is preferred
• Experience with systems development and training is preferred
• Experience successfully leading, coaching, mentoring, and developing leaders is preferred

Responsibilities

• Lead system and training excellence at scale by coaching and developing teams while driving accountability across logistics operations.
• Own the design and execution of logistics training strategies, including Train‑the‑Trainer programs that enable sustainable knowledge transfer.
• Act as the systems and process authority for WMS‑driven operations, supporting end users and resolving system and workflow challenges.
• Partner cross‑functionally with IT and business leaders to support system rollouts, testing, go‑live events, and post‑implementation stabilization.
• Translate data into action by tracking KPIs, analyzing performance trends, and recommending improvements that drive measurable results.
• Champion continuous improvement initiatives that streamline workflows, close performance gaps, and standardize best practices across locations.
• Create and maintain operational documentation including SOPs, work instructions, training tools, and system reference materials.
• Manage complex implementations and priorities, balancing timelines, milestones, and resources to support site launches and growth.
• Ensure operational readiness and compliance by maintaining accurate documentation, training adherence, and system readiness.
• Deliver a strong customer‑focused approach through proactive problem-solving, follow-through, and resolution in high-volume environments.
• Goal setting, skills assessment, IDPs, career development, performance evaluation, on-going employee feedback.
• disciplinary actions.
• Warning Documentation (performance/disciplinary reviews).
• Performance Improvement Plans for CLS.
• Identify situations that needs to be elevated to the director.
• Developing direct and indirect reports.
• Relevant HR Skills Training information.
• Providing on-going employee feedback.
• Conducting quality and effective selection of qualified personnel.
• Maintaining corrective staffing levels to avoid unnecessary use of outside labor.
• Creating location processes and maintaining SCLM.
• Cross-training of CLS and CLC.
• Customer satisfaction/problem resolution.
• Review of KPI tracking and improvement.
• Ensure that all staff is trained in Transportation/Distribution Management.
• Improve employee retention.
• Reduce number of accidents against previous year.
• Ensure that unnecessary overtime is reviewed and reduced.
• Collision/Team Safety Reporting follow up with LM.
• Supervisor First Report of Injury reporting follow up with LM.
• Recommend location process initiation and/or improvement and assign responsibility to CLC/CLS.
• Conduct on-going self-audits of location processes and individual accountabilities.
• SOX invoice reconciliation to FFM designee (if highest level at account).
• SOX revenue recognition preparation FFM designee (if highest level at account).
• Invoice to customer.
• Performs other duties as assigned.

Benefits

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
• All major holidays paid and Paid time off within your first year
• Up to 12 weeks paid maternity leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager