Group Lodging Sales Representative

Winter Sports InC•Whitefish, MT

6d•Onsite

About The Position

The Group Sales Representative is responsible for increasing group-specific lodging-related business at Whitefish Mountain Resort as defined by department and company goals. Sales efforts will focus primarily on wholesale and direct group lodging business including family groups, ski groups or clubs, and family reunions. Direct sales products are primarily lodging, lift tickets, and activities, but coordination with the Catered Events Sales Representative on any catered needs or meeting space may also be necessary. All team members perform various tasks based on seasonal demands. The Marketing Department is located in the administrative offices on the second floor of the Hibernation House. The Group Sales office is located on the base level of the Ed and Mulley’s building. Both spaces are accessed via stairway.

Requirements

Four-year college degree preferred.
Minimum two years of experience in sales, meetings, events, and/or ski industry preferred.
Requires good verbal and written communication skills.
Basic accounting skills and billing knowledge.
Proven ability to communicate and cooperate with customers and employees.
Computer experience required (MS Word, MS Excel, Outlook).
Must be able to work in a team atmosphere while meeting the challenges of multitasking, achieving goals, and meeting deadlines.
Must be available for extensive travel at key times of the year and work a flexible schedule including weekends as directed.
Ability to prioritize, organize, and manage multiple projects simultaneously with accuracy and attention to detail.
Must be a self-starter and able to work independently with little supervision.
Must have the ability to change work priorities to best accommodate customer needs.
Ability to work under pressure and in a busy environment.
Ability to develop effective working relationships with fellow workers and supervisors; ability to deal courteously and tactfully with the public.
Must be able to work within the framework of the company and department policies and procedures as set forth in the employee manuals.

Nice To Haves

Experience in customer management (Microsoft Dynamics preferred) and lodging reservation software (Streamline preferred) is preferred.

Responsibilities

Work with groups to plan both summer and winter trips to Whitefish Mountain Resort with an on-mountain lodging component.
Primary focus on developing wholesale and direct group business including, but not limited to, establishing relationships with councils, clubs, colleges, corporations, wholesalers, etc., geared toward growing the group lodging segment of our business, often on targeted dates and in specific property types.
Responsible for identifying and developing sales opportunities necessary to accomplish specified targets and goals.
Responsible for managing groups from initial contact through completion.
Responsible for understanding and utilizing lodging software, ticket POS software, actively tracking business in Microsoft Dynamics, and creating and following through on contract proposals.
Accountabilities include making financial expenditure decisions within the established budget.
Propose budget changes or adjustments to the Sales Manager and Marketing/Sales Director prior to each season.
Organize and host the on-mountain component of the annual Group FAM trip including working with lodging partners to set up the schedule, attendees, transportation, etc.
Knowledgeable of all mountain products and services, including the ability to communicate this information effectively.
Update collateral and work with other departments to establish season group rates and offerings.
Assist with wedding coordination as necessary in the summer months.
Manage group donation packages for fall and spring travel while coordinating with lodging partners.
Assist with contract updates (both wholesale and group-specific).
Work with third parties to facilitate transportation and off-mountain activities.