Group Leaders (Santa Fe and Taos, and Albuquerque, NM)

Road Scholar • Albuquerque, NM

312d • $15 - $23 • Remote

About The Position

When it comes to creating educational travel adventures that enrich the lives and fulfill the dreams of more than 100,000 people every year, there's no organization better than Road Scholar. What's our secret? Dedicated and talented staff who believe in our mission. At Road Scholar, we are committed to fostering a culture of inclusivity and belonging. We believe that by valuing a wide range of perspectives and experiences, we create a stronger, more innovative organization that reflects the communities we serve. In addition, we are dedicated to bringing an environmentally sustainable organization. From the way we design our programs to how we operate as a team, we are striving to reduce our environmental impact and create a positive legacy for future generations. New Mexico 2026: Santa Fe, Taos, Albuquerque. As the onsite representative of Road Scholar responsible for delivering outstanding program experiences, the Group Leader's primary objectives are: to deliver high-quality program experiences for all trip Participants, to build professional relationships with vendors, and to foster a positive team environment with all contacts at Road Scholar. In-house professional development and training seminars are required part of the Group Leader position Strong destination knowledge a must. The ability to present educational lectures is a plus but not always required.

Requirements

• Bachelor's degree or relevant experience strongly preferred.
• CTD certification required or extensive professional tourism experience.
• 1+ years group leadership experience in an educational and/or travel program environment.
• Prior Elderhostel/Road Scholar experience preferred.
• Experience working with individuals 55+ and handling different levels of physical ability preferred.
• Strong leadership skills to build group cohesion.
• Excellent organizational and problem-solving ability.
• Strong interpersonal and communication skills.
• Ability to work with a team and collaborate and share best practices.
• Capable of operating basic AV functions (setting up laptop/projector for lectures).
• Access to reliable cell phone, capable of texting and/or emails.

Nice To Haves

• Preferably lives in the program destination/region or has an intimate knowledge of the destination.

Responsibilities

• Prior to the program start date, hold a pre-program briefing with Road Scholar.
• Lead and manage all logistics and support educational delivery and quality.
• Facilitate hotel check-in and registration.
• Reconfirm vendors & included activities (instructors, local guides, coach, restaurants, etc.).
• Conduct Orientation and Farewell Briefings and Daily Wrap-up Briefings.
• Manage listening devices.
• Accompany participants to all scheduled program activities and be available 24-7.
• Enhance 'free time' opportunities through providing suggestions and organize group dining opportunities.
• Liaise with local guides and instructors to ensure content is presented clearly and drive Q&A and educational impact.
• Disburse payment to vendors (including tips) and manage program budget.
• Anticipate and resolve program issues on site, including mobility concerns, dietary restrictions, vendor cancellations, missed activities, and weather events.
• Follow established emergency procedures and elevate issues to Road Scholar as necessary.
• Adhere to Road Scholar branding guidelines regarding use of Road Scholar apparel & signage.

Benefits

• Hourly rates vary based on program location which ranges from $15.00 to $23.00 per hour plus tips.
• This position is not benefits eligible due to its part-time/seasonal nature.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree