Group Leader - Lab Staff Manager

Thermo Fisher Scientific • San Diego, CA

1d • $120,000 - $130,000 • Onsite

About The Position

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future. Within our Analytical Services team, we have a functional service provider solution, which is a unique partnership that allows our customers to leverage the experience of our staff, while allowing you, the employee, to gain direct experience working onsite at a pharmaceutical/ biopharmaceutical company, all while maintaining full-time benefits. This is a fully onsite role based at our customer’s site in San Diego, CA. We welcome applicants from all locations within the US. Please note that relocation assistance is not provided for this position, and any relocation costs will be the responsibility of the candidate. Must be legally authorized to work in the United States without sponsorship. Must be able to pass a comprehensive background check, which includes a drug screening. A Day in the Life: As a Group Leader, you will provide management and direction to remote laboratory staff at client sites and provide administrative resources for employee activities and needs. You will spend a significant amount of time assisting in the recruitment, interviewing, and onboarding of new staff to select the best possible candidates and achieve a fast, seamless transition to efficiency. The Group Leader will be responsible for ensuring staff responsiveness and overall client satisfaction. You will meet regularly with client contacts to monitor the technical performance of staff and their project timeliness, as well as build close customer relationships. Considerable flexibility will be required to meet client expectations and management needs with employees working in different U.S time zones. You will track Key Performance Indicators and metrics.

Requirements

• Bachelor's degree in lab sciences such as Chemistry, Biochemistry, Material Science, Immunology, Biology, Molecular Biology or similar
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable 8+years’) OR Masters degree and previous experience that provides the knowledge, skills, and abilities to perform the job (comparable 6+ years’)
• Pharmaceutical experience required
• Ability to establish, develop and maintain positive business and customer relationships
• Demonstrated understanding of the bid process and can apply expertise of others to develop programs to meet unique client needs
• Be highly motivated and target driven with effective negotiating skills
• Understanding of proposal and project scope as it relates to pricing, resource management and the impact on business
• Ability to independently develop project proposals and plans
• Demonstrated knowledge of QA metrics of program base; ability to write and recommend changes to PPD SOPs
• Proven leadership skills with an ability to train and mentor junior staff
• Ability to cultivate a collaborative work environment with a team
• Ability to travel to various site locations
• Understanding of basic financial terms and definitions as it applies to the business
• Project and time management skills
• Proven problem solving and troubleshooting abilities
• Effective written and oral communication skills as well as presentation skills
• Proven track record to cope with a dynamic work environment
• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
• Able to work upright and stationary and/or standing for typical working hours.
• Able to lift and move objects up to 25 pounds
• Able to work in non-traditional work environments.
• Able to use and learn standard office equipment and technology with proficiency.
• May have exposure to potentially hazardous elements, including infectious agents, typically found in healthcare or laboratory environments.
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.

Responsibilities

• Provide management and direction to remote laboratory staff at client sites
• Provide administrative resources for employee activities and needs
• Assist in the recruitment, interviewing, and onboarding of new staff
• Ensure staff responsiveness and overall client satisfaction
• Meet regularly with client contacts to monitor the technical performance of staff and their project timeliness
• Build close customer relationships
• Track Key Performance Indicators and metrics

Benefits

• competitive remuneration
• annual incentive plan bonus
• healthcare
• a range of employee benefits
• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees