GROUP LEADER I - SHIPPING AND RECEIVING

Brodart • Williamsport, PA

250d

About The Position

Reporting to the Books Production Supervisor, the Group Leader I - Shipping and Receiving is responsible for managing the flow of incoming and outgoing product within the warehouse, including tasks of unloading deliveries, verifying inventory accuracy, packing orders for shipment, generating shipping label and tracking shipment statuses while ensuring proper documentation. Coordinates functional logistics staff internally to facilitate land-based freight movements, both inbound and outbound from the facility. Verify product dimension and weight to select shipping method. Prepare freight quotations. Prepare labels and bills of lading. Assist and support sales, export and warehouse departments. Maintain and update warehouse records. Keep track and manage all aspects of inventory and consolidated. Report any incidents or unsafe conditions immediately. Trouble shoots shipping issues and customer complaints that arise and work to solve them. Place merchandise in a warehouse or storage facility by packaging, lifting items as necessary, operating forklifts and pallet jacks for large goods. Develop and implement efficient inventory management procedures. Process invoices. Schedule delivery appts - both inbound and outbound. Address issues with various shipping companies. Post Office, UPS and LTL carriers. Work with our Customer Care on shipping issues, furnishing quotes, carrying out modifications to shipping addresses or shipping instructions. Monitor the incoming and outbound making sure it arrives in a timely manner. Utilize time keeping systems and attendance reporting and Labor Distribution reporting. Alert management of safety/policy infractions or other issues that may need addressed. Forklift operation. Packing experience. Responsible for performing other duties of equal or lesser classification irrespective of required change in department, hours (including mandatory overtime) or work conditions as directed by management.

Requirements

• High School diploma and/or GED equivalent.
• Minimum of 1 year previous shipping and/or receiving experience.
• Fork Lift certification desired.
• Ability to perform at a high level of productivity in peak periods.
• Proficient in Microsoft Office (Word, Excel).
• Excellent written and verbal communication skills.
• Exemplary mathematical and analytical skills.
• Able to work irregular or extended hours, including weekends and nights.
• Exemplary customer care skills.
• Good analytical and problem-solving skills.
• Strong computer skills.
• Ability to manipulate data for reporting and tracking purposes.
• Strong interpersonal and communication skills.
• Excellent organization and administrative skills.

Responsibilities

• Manage the flow of incoming and outgoing product within the warehouse.
• Unload deliveries and verify inventory accuracy.
• Pack orders for shipment and generate shipping labels.
• Track shipment statuses and ensure proper documentation.
• Coordinate functional logistics staff for freight movements.
• Verify product dimensions and weight to select shipping methods.
• Prepare freight quotations, labels, and bills of lading.
• Assist and support sales, export, and warehouse departments.
• Maintain and update warehouse records.
• Manage all aspects of inventory.
• Report incidents or unsafe conditions immediately.
• Troubleshoot shipping issues and customer complaints.
• Place merchandise in storage facilities using forklifts and pallet jacks.
• Develop and implement efficient inventory management procedures.
• Process invoices and schedule delivery appointments.
• Address issues with shipping companies.
• Monitor incoming and outgoing shipments for timely arrival.
• Utilize timekeeping systems and report attendance.
• Alert management of safety/policy infractions.

Benefits

• Equal Opportunity Employer
• Consideration for employment without discrimination

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: High school or GED