Group Lead Clinical Information Process

Memorial Sloan-Kettering Cancer Center • New York, NY

249d • $23 - $35

About The Position

Exciting Opportunity at MSK: Group Lead, Clinical Information Processor. Take the next step in your Health Information Management career as a Group Lead, Clinical Information Processor! You will support daily operations, train new team members, and ensure regulatory compliance across multiple touchpoints. This leadership role will put your problem-solving skills, legal understanding, and operational oversight to work in a fast-paced, high-impact healthcare environment!

Requirements

• Knowledge of HIPAA, NYS medical release laws, and regulatory standards.
• Experience handling subpoenas, legal audits, and requests from departments like Legal Affairs and Patient Accounts.
• Demonstrated ability to train and support staff while driving quality improvements.
• Strong judgment in managing confidential information and high-stakes legal documentation.

Responsibilities

• Support the Manager in overseeing daily operations, assigning work, and implementing process improvements.
• Ensure compliance with Cures Act, HIPAA, CMS, NYS regulations, and internal MSKCC policies.
• Coordinate and monitor the timely processing of medical record requests, including court-ordered subpoenas and legal audits.
• Act as point-of-contact for complex patient, attorney, and staff inquiries regarding release of information and authorization requirements.
• Lead new employee training on OnBase, Epic, and ROI processes, ensuring readiness and compliance.
• Audit and process documentation for reimbursement purposes in Patient Accounts and Physician Billing.
• Address equipment and system issues by collaborating with IS and external vendors, including temporary workarounds.
• Represent the unit during the Manager's absence, including project oversight and cross-team coordination.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services