Group Home Medical Case Manager

Quest Inc.•Apopka, FL

21h

About The Position

The candidate within this role will be required to work a schedule of Monday - Friday 9:00 am - 5:00 pm and on-call 24/7. Overview of responsibilities: • Assessment of Patient/Doctor Relationships: Evaluate and assess patient/doctor relationships for our clients, ensuring effective communication and satisfaction with healthcare services. • Medical Rounds Oversight: Oversee the medical rounds process, coordinating with healthcare providers to ensure timely and comprehensive medical care. • Supervision of Medical Coordinators: Provide supervision and guidance to Medical Coordinators, ensuring their efficient and effective performance. • Medical Information Transcription: Accurately transcribe medical information into the electronic health records system (EHR) or Avatar platform. • Medicare and Insurance Application Oversight: Oversee the completion of client Medicare and insurance applications, addressing any related questions and concerns. • Insurance and Prescription Management: Answer insurance-related inquiries, facilitate prescription payments, and schedule medical appointments as needed. • Labs and MyChart Access: Obtain necessary logins for accessing medical labs and sharing information with authorized individuals. Ensure MyChart access information is readily available. • Medication Administration: Oversee the administration of prescribed medications, monitor self-administration by clients, and adhere to protocols for medication disposal. Maintain medication inventory and liaise with pharmacies when necessary. • Client Route and Staff Validation Tracking: Monitor client routes and validate staff credentials as required. • Client-Specific Training Coordination: Collaborate with the Training department to coordinate client-specific training sessions, such as CPAP usage. • Refresh job postings regularly ensuring postings accurately reflect current openings

Requirements

Degree in Nursing, Health Science, or relevant field
Active Registered Nurse (RN) license or Licensed Practical Nurse (LPN) in the state of Florida
Minimum of 2-3 years’ experience in healthcare coordination, administration, or related roles
Proficiency in using electronic health records (EHR) and healthcare management software
Knowledge of medical terminology and basic medical procedures

Responsibilities

Assessment of Patient/Doctor Relationships: Evaluate and assess patient/doctor relationships for our clients, ensuring effective communication and satisfaction with healthcare services.
Medical Rounds Oversight: Oversee the medical rounds process, coordinating with healthcare providers to ensure timely and comprehensive medical care.
Supervision of Medical Coordinators: Provide supervision and guidance to Medical Coordinators, ensuring their efficient and effective performance.
Medical Information Transcription: Accurately transcribe medical information into the electronic health records system (EHR) or Avatar platform.
Medicare and Insurance Application Oversight: Oversee the completion of client Medicare and insurance applications, addressing any related questions and concerns.
Insurance and Prescription Management: Answer insurance-related inquiries, facilitate prescription payments, and schedule medical appointments as needed.
Labs and MyChart Access: Obtain necessary logins for accessing medical labs and sharing information with authorized individuals. Ensure MyChart access information is readily available.
Medication Administration: Oversee the administration of prescribed medications, monitor self-administration by clients, and adhere to protocols for medication disposal. Maintain medication inventory and liaise with pharmacies when necessary.
Client Route and Staff Validation Tracking: Monitor client routes and validate staff credentials as required.
Client-Specific Training Coordination: Collaborate with the Training department to coordinate client-specific training sessions, such as CPAP usage.
Refresh job postings regularly ensuring postings accurately reflect current openings