Group Home Manager-Parnall

Pathlight Community Services•Jackson, MI

20h

About The Position

Group Home Manager Position Overview: The Group Home Manager is responsible for overseeing the daily operations of the group home, ensuring the well-being and safety of residents, and providing leadership and supervision to the staff. This role requires flexibility in scheduling, as well as a strong ability to handle emergency situations. The position reports directly to the District Manager and requires a high school diploma (or equivalent) and at least two years of experience in mental health services, residential program operations, and personnel management. Schedule: This is a full-time position (40 hours per week), with 24-hour emergency on-call responsibilities as scheduled.

Requirements

High school diploma or equivalent required. Additional certifications or training in mental health or residential program management is preferred.
At least two years of experience in the mental health field or in a similar residential care environment, with a focus on staff supervision and program operations.
Proficient in using a variety of computer programs, including web-based systems, for documentation and communication.
Ability to meet the physical, emotional, intellectual, and social needs of residents. Capable of handling emergency situations and adapting to changing environments.
Ability to remain calm and effective during crises. Must be trained in First Aid, CPR, and emergency response.
Knowledge of resident rights, safety procedures, and fire prevention protocols.
Valid driver’s license and reliable transportation required; ability to transport residents as needed.
Ability to ascend and descend stairs, as well as perform tasks involving physical movement of residents or equipment as necessary.
On-call staff are required to carry a cellular phone and respond promptly to emergencies. Response times should be within 15 minutes.
On-call personnel must be prepared to make decisions, provide coverage for call-ins, and come into work if necessary.
Alcohol and mood-altering substances are strictly prohibited while on-call.
Must be familiar with resident treatment plans and reporting requirements for the program, ensuring that critical incidents are promptly communicated to supervisors.
All on-call personnel must be approved by the Area/District Supervisor and complete AFC Licensing and On-Call Management training.
Ability to work flexible hours and respond to emergent needs.
Strong interpersonal skills and ability to build positive relationships with residents, staff, families, and other stakeholders.
A commitment to fostering a respectful, supportive, and therapeutic environment for resident.
Knowledge of the group home, state licensing rules and regulations, and are familiar with CMH policies and procedures are necessary

Responsibilities

Monitoring and Supervision
Develop, implement, assess, and review resident treatment plans in collaboration with the residents and treatment team.
Manage and update resident entitlements (e.g., food stamps), and ensure financial records (personal allowances and bank accounts) are accurately maintained.
Oversee residents' medical, dental, and psychiatric needs, including appointment scheduling and coordination with healthcare providers.
Monitor residents’ medication needs, including medication acquisition, dispensation, and monitoring monthly weight and health metrics.
Ensure compliance with resident rights and respond promptly to any incidents, with thorough follow-up and documentation.
Maintain detailed resident records, ensuring accurate data collection and management.
Transport residents as needed to appointments or other locations.
Act as the primary point of contact for guardians, payees, and families, maintaining professional and supportive communication.
Participate in evaluations and interviews for prospective residents, ensuring they align with program needs.
Approve PTO requests, manage staff schedules, and use the payroll system to ensure proper staffing levels.
Lead orientation and training for new employees, maintain up-to-date training records, and ensure all mandatory training is completed in a timely manner.
Provide continuous supervision, coaching, and performance feedback to staff. Conduct annual evaluations for all direct reports.
Delegate tasks effectively and ensure staff responsibilities are carried out in accordance with policy and procedures.
Provide 24/7 on-call support when acting as primary backup, responding to emergencies, and maintaining the on-call system.
Maintain petty cash and ensure proper tracking and use of program funds.
Attend and participate in team and resident treatment meetings, case conferences, and other relevant meetings.
Oversee the daily operation of the house, ensuring it is clean, well-maintained, and in compliance with all safety standards.
Complete monthly manager reports, monthly billings, and other required documentation. Attend management meetings as necessary.
Ensure that all necessary equipment is available and properly maintained.
Attend training, workshops, and seminars to improve professional skills and stay current with industry standards.