Position Summary Reports to the Director of Group Fitness and supports the day-to-day operations of the Group Fitness program to deliver a consistent, on-brand member experience. Leads and supports instructors, maintains schedule quality and class coverage, and ensures administrative accuracy across systems. Essential Functions Model and uphold Crunch policies, procedures, and brand standards. Serve as the primary local leader for the instructor team; build engagement, alignment, and accountability. Support hiring and onboarding of instructors, including orientation to club operations and required learning modules. Maintain instructor records (contact information, home club, skills, certifications, wage data) and required profiles in company systems. Support schedule execution and class coverage, including substitutions, cancellations, and communication with club leadership and the GX Director. Monitor participation and class quality, escalating concerns as needed. Coach and correct performance issues in coordination with the GX Director and Human Resources. Support administrative accuracy (attendance reconciliation, payroll readiness, and required documentation). Maintain Group Fitness spaces and equipment standards; report facility/equipment issues and support inventory processes.
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Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees