Group Experiences and Marketing Manager | Full-Time | Cross Insurance Arena

Oak View Group • Portland, ME

130d • $45,000 - $50,000

About The Position

The Group Experience and Marketing Manager will sell and service new and existing groups, generate new leads, and execute group ticket campaigns for Cross Insurance Arena family shows and sporting events. They will assist the Director of Marketing in the planning and implementation of marketing campaigns including social media, advertising, promotions, and grassroots efforts. This role pays an annual salary of $45,000-$50,000.

Requirements

• Bachelor's degree from an accredited college/university with major coursework in Business, Communications, Marketing, Facility/Sports Management, or another related field
• Minimum of three (3) years of experience in sales and/or marketing preferably with an arena, convention center, hotel, or other similar public assembly facility
• Experience in ticketing or event planning is preferred
• Experience in Adobe Photoshop and graphic design is preferred
• Excellent verbal and written communication skills in the English language
• Ability to work as part of a team and independently with minimal supervision
• Strong customer service and interpersonal skills
• Ability to prioritize and handle multiple assignments efficiently and effectively under strict deadlines
• Ability to work nights, weekends and select holidays as required, in addition to traditional business hours
• Ability to travel as required

Responsibilities

• Works closely with the Director of Marketing in the sales and marketing efforts for events and the venue
• Leads the Group Sales department in maximizing ticket revenue through the promotion of select family shows and sporting events
• Maintains professional relationships and superior customer service
• Generates new business opportunities for Group Sales department using call blocks, networking, and social selling
• Manages Salesforce CRM database and tracks sales through reports and recaps
• Works closely with the Box Office to reserve and process Group Sales ticket orders
• Develops and executes community grassroots promotions, fan experience ticket packages, and day of event activities
• Achieves or exceeds assigned sales goals
• Works with promoters on sales plans and settlements
• Continues the development and creation of new revenue streams to maximize ticket sales such as third party partnerships
• Assists Director of Marketing with projects involving market research and digital strategy
• Assists in the creation of promotional materials using various graphic design and publishing programs
• Creates and disseminates e-marketing campaigns utilizing Ticketmaster Engage
• Develops content and manages the facility's social media outlets and website
• Coordinates marketing efforts between promoters, artist management, local media, and sponsors as required
• Participates in the development and implementation of annual marketing goals, objectives, policies and priorities
• Ability to work nights, weekends, and holidays as dictated with event schedules
• Performs other duties and responsibilities as assigned

Benefits

• Health, Dental and Vision Insurance
• 401(k) Savings Plan
• 401(k) matching
• Paid Time Off (vacation days, sick days, and 11 holidays)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree