Group Enrollment Manager

The Hilb Group Operating Company • Marshfield, MA

112d

About The Position

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Group Enrollment Manager to join our team. This position will report to our agency located in Marshfield, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.

Requirements

• High school diploma required.
• Bachelors Degree in Business or related field preferred.
• Strong presentations skills.
• Strong people skills.
• Strong understanding of individual insurance needs.
• Make timely decisions in the absence of specific direction.
• Work effectively with team members.

Responsibilities

• Manage enrollment of group and individual life, disability, dental, cancer and health insurance programs.
• Satisfy client's enrollment needs through presentation, data collection, quotation, application, issuance, and billing.
• Work with clients to schedule appropriate enrollments to maximize education of product offering to employees.
• Conduct enrollment meetings and present voluntary offerings to small and large groups of employees.
• Meet with individual employees, following the group presentation, to answer questions and accept applications.
• Coordinate the installation of new enrollees with payroll department and carrier with tracking of individual applications, collection of missing data and reconciliation of billing.
• Understand client concerns and act as a liaison between the client and carrier to resolve administrative inconsistencies and answer product, application, and billing questions.
• Respond to incoming calls to quote the individual's insurance options by account.
• Ensure customer satisfaction by visiting accounts and being present at benefit fairs.

Benefits

• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.
• An awesome team of professionals!

What This Job Offers

• Job Type: Full-time
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED