Group Director, FSQA

Whataburger Restaurants • San Antonio, TX

4h • Hybrid

About The Position

Welcome to Whataburger Careers! This position is responsible for developing, implementing, and managing the Food Safety and Quality Assurance (FS/QA) programs to ensure compliance with company policies and regulatory standards. This position will lead and support continuous improvement in food safety execution, supplier quality management, and nutrition reporting while developing, leading, and evaluating the FS/QA team. This position will oversee the design, development, implementation and execution of all FSQA programs throughout the entire supply chain (i.e., raw materials, manufacturing, storage, and distribution) for all products and restaurants in the Whataburger system. Manage third party restaurant food safety audit program and lead interaction with government bodies associated with Food Safety and Food Regulations. Total Rewards: Competitive Weekly Pay Bonus Program with 250% Upside Potential Performance for Pay Program – Eligibility to Receive a Pay Increase Once a Year, Based on Performance Opportunities for Career Development and Growth Healthcare and Life Insurance Benefits Paid Time Off - 5 Weeks on Day 1 Flex Weeks - Remote Work Arrangement Paid Corporate Holidays 401(k) Savings Plan with a Competitive Company Match Paid Parental Leave – Subject to Eligibility Requirements Short-Term Disability Long-Term Disability Scholarship Program - You and Your Dependents are Eligible! Whataburger Family Foundation (Hardship Grant Assistance) Discounted Meals For You and a Guest Wireless Service Discounts Computer & Software Discounts Fitness / Gym Discounts Awards and Recognition For All You Do Retirement Celebration Program

Requirements

• Advanced professional or theoretical knowledge and functional concepts, practices, and procedures of a particular field of specialization in the execution of assigned duties and responsibilities
• Advanced understanding of the function’s structure and policies with an advanced understanding of the structure and policies of Whataburger Restaurants LLC
• Advanced understanding of budgetary concepts and procedures
• Advanced ability to create and implement strategic direction
• Advanced understanding of performance review process
• Advanced understanding of portfolio management: input to output, decision making process, logical sequence of activities, interdependencies between activities/tasks, deliverable prioritization, and timeline
• Bachelor’s degree or any equivalent combination of educational and work experience required
• 9+ years’ experience as project or program director

Nice To Haves

• Master’s degree preferred

Responsibilities

• Directs all activities related to the validation and verification of the consistent quality and safety of all products supplied to Whataburger.
• Oversees 3rd party and/or FSQA audits of individual units for food safety.
• Reviews regulatory inspection reports (Health Department).
• Develops and oversees all QA programs including Supplier and Product approval process, Product Compliance program, Mock Recalls, Product Quality Complaints, Product Specs.
• Leads Product Commercialization including specification development, supplier and product approval process.
• Responsible for nutrition reporting and food regulatory compliance for all company items, food service and retail.
• Develops and oversees product traceability program for both food service and retail food items.
• Maintains knowledge of food safety, HACCP, current industry issues and new technology regarding food and packaging products and restaurants
• Collaborates with Supply Chain, Restaurant Operations and Field Training and Communications on emerging food safety concerns, crisis, and current industry issues.
• Actively participates in technical associations to maintain the most updated industry knowledge.
• Serves as a liaison with regulatory and industry officials to maintain knowledge of compliance with local, state, and federal regulations.
• Presents regulatory/legislative comments to proposed rules as necessary.
• Oversees and directs the general & administrative budget for QA and Food Safety departments
• Responsible for identifying opportunities to conserve financial resources in day-to-day activities and planning
• Assumes additional responsibilities as assigned.

Benefits

• Competitive Weekly Pay
• Bonus Program with 250% Upside Potential
• Performance for Pay Program – Eligibility to Receive a Pay Increase Once a Year, Based on Performance
• Opportunities for Career Development and Growth
• Healthcare and Life Insurance Benefits
• Paid Time Off - 5 Weeks on Day 1
• Flex Weeks - Remote Work Arrangement
• Paid Corporate Holidays
• 401(k) Savings Plan with a Competitive Company Match
• Paid Parental Leave – Subject to Eligibility Requirements
• Short-Term Disability
• Long-Term Disability
• Scholarship Program - You and Your Dependents are Eligible!
• Whataburger Family Foundation (Hardship Grant Assistance)
• Discounted Meals For You and a Guest
• Wireless Service Discounts
• Computer & Software Discounts
• Fitness / Gym Discounts
• Awards and Recognition For All You Do
• Retirement Celebration Program

What This Job Offers

• Job Type: Full-time
• Career Level: Director