Group Director, Client Lead

Noble People • New York, NY

142d • $190,000 - $205,000

About The Position

As a Group Account Director (GAD) at Noble People, you’ll be at the center of our mission- unlocking client growth, solving challenges with agility, and delivering measurable results. This role calls for a commercially minded leader focused on driving revenue, expanding partnerships, and building lasting client relationships. You’ll ensure our work not only exceeds expectations but creates long-term impact.

Requirements

• Proven client partner. Trusted and respected by clients, with a calm, confident leadership style and unwavering reliability.
• Growth driver. Strong track record of retaining and expanding business, successfully growing multiple accounts simultaneously.
• Industry expertise. Deep experience in account management, client services, or marketing strategy within advertising or media.
• Bonus points for category experience in B2B, fintech, QSR, retail, or DTC, plus familiarity with media planning, comms strategy, and buying.
• Pitch leader. Skilled in partnering with sales to orchestrate, focus, and motivate teams to win new business.

Responsibilities

• Deliver a flawless client experience—aligned with both business needs and client ambitions, with proactive planning, clear communication, and a shared drive to win.
• Anticipate challenges and opportunities, offering swift, actionable solutions that maximize results and build trust.
• Be the expert on the client’s business and category, using this knowledge to shape impactful strategies and counsel with confidence.
• Elevate conversations by connecting marketing efforts to broader business objectives, proving the value of media investments across the organization.
• Lead bold, strategic discussions backed by creative ideas and data-driven rationale.
• For new clients, own and structure onboarding to set relationships up for long-term success.
• Inspire and guide internal teams to deliver strategies that make Noble People’s products indispensable and easy to champion at the highest levels.
• Translate client goals and feedback into clear, actionable steps for internal teams.
• Build strong cross-functional relationships with Strategy, Media, Activation, and Business Development teams to ensure alignment and seamless execution.
• Collaborate closely with creative agency partners to align media strategy with creative vision.
• Partner with Business Development on pitches and new business opportunities.
• Set annual revenue, relationship, and work goals for each account, supported by quarterly action plans.
• Approach every engagement with a growth mindset, identifying opportunities for incremental revenue and organic account expansion.
• Prove Noble People’s value by demonstrating tangible business results, winning pitches, and expanding service offerings.
• Proactively upsell capabilities, expand scopes of work, and introduce innovative solutions to drive growth.
• Build staff plans and fee proposals in collaboration with Product and Operations to maintain quality and maximize profitability.

Benefits

• Generous time-off package of 15 PTO days per annum, Safe & sick days, Personal and Birthday PTO, Summer Fridays, Mental Health & Wellness days, and a Sabbatical Program if you are with the agency for 7 or more years.
• Comprehensive healthcare plan for eligible employees and their families which includes Medical with Telehealth/virtual care options, Dental, Vision, 401K, STD, LTD, Life Insurance.
• Cell phone reimbursement, pre-tax commuter benefits, Flexible Spending Account, daily snacks, and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 11-50 employees