Group Coordinator

Little Ocmulgee State Park & Lodge•Helena, GA

11h•Onsite

About The Position

The Group Coordinator plays a key role in ensuring the successful planning and execution of group events, meetings, and conferences at Little Ocmulgee State Park & Lodge. This position serves as the main point of contact between clients, sales, and operations teams, coordinating all event details to provide a seamless experience for guests. The ideal candidate will be highly organized, detail-oriented, and customer-focused, with a strong ability to manage multiple events simultaneously.

Requirements

High school diploma or equivalent required; associate or bachelors degree in hospitality management or related field preferred.
Minimum 12 years of experience in event coordination, hospitality, or hotel operations.
Strong organizational and multitasking skills with a keen eye for detail.
Excellent written and verbal communication abilities.
Proficient in Microsoft Office Suite; experience with hotel property management systems preferred.
Ability to work flexible hours, including evenings, weekends, and holidays as required by event schedules.
Strong customer service orientation and ability to work collaboratively with multiple departments.
Ability to stand and walk for extended periods.
Ability to lift up to 25 pounds when setting up meeting spaces or moving equipment.

Responsibilities

Coordinate and execute all aspects of group bookings, meetings, and special events from confirmation through completion.
Create and distribute Banquet Event Orders (BEOs) and event resumes to ensure all departments are informed of group details and requirements.
Set up and prepare meeting spaces, ensuring proper layout, cleanliness, and equipment setup based on event specifications.
Serve as the on-site contact for groups during their stay, ensuring guest satisfaction and responding promptly to requests or issues.
Communicate effectively with Food & Beverage, Housekeeping, Maintenance, and Front Desk teams to ensure flawless event execution.
Post and verify daily group charges, including room, food, beverage, and rental fees, ensuring accuracy and timeliness in the property management system.
Maintain accurate group files, records, and billing information.
Assist in the preparation of event proposals, contracts, and rooming lists as needed.
Conduct pre- and post-event meetings with clients to review event details, billing, and feedback.
Support the Sales Manager with administrative tasks, reports, and other duties as assigned.