Group Billing Coordinator

Loews Hotels & Co•Coral Gables, FL

About The Position

Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more. Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences. Loews Coral Gables Hotel is the second Loews Hotel to open in South Florida, joining 25 other properties across the US and Canada that make up the Loews Hotels & Co portfolio. What We’re Looking For : The Group Billing Coordinator is a key player in the finance team. Your job is to handle invoicing, record payments, and track billing issues. Your job ensures smooth cash flow, accurate financial records, and timely payment collection. Who You Are : Knowledge of computer based front and back of house Accounting Management Systems Advanced knowledge of Windows, Word, Excel and MS-Office software and applications Assemble, analyze, and present integrated date and complex technical information Ability to perform analysis and interpret into actionable steps Effective management, leadership, organizational and strong communication skills

Requirements

Minimum 2 years of billing experience required
HS Diploma or GED equivalent preferred
1-2 years customer facing experience in hospitality or finance environment

Responsibilities

Perform on-site billing review with clients when requested
Coordinate billing set-up with Financial Services Center/ M&E leaders prior to group arrival
Attend weekly resume meeting with M&E leaders
Review all group’s PM details, routing set up’s, and alignment between Delphi and Opera
Upon group departure, assist M&E leaders in validating all items posted to the groups PM within 72hrs
Support M&E leaders in charging CC’s on file that are approved for groups open balances while on-site if not DB approved
Create A Group Billing Checklist per each group/ social event and archive for FSC to work on billing
Monitor, approve/ dispute Defect per group revision invoice sent by FSC billing
Monitor, coordinate with FSC / M&E leader all unbilled delayed status invoices
Coordinate invoicing for deposits with Financial Services Center / M&E Leaders to ensure final estimates are updated in Delphi to ensure accuracy
Attend/ lead weekly AR/ Unpaid deposits/ Ledger review meetings with M&E leaders
Assist M&E leaders with posting of all miscellaneous items to groups PM accounts within 72hrs of departure
Monitor collection of past due deposits
Monitor the AR Aging report to avoid delayed payment collections
Coordinate/ review and validate all group commission payments with Financial Services Center and during month end
Scan backup to Financial Services Center for charges posted locally
Verify PM accounts established 45 30 days prior to group arrival
Arrange for cash paid outs as required by clients
Act as first point of contact to provide missing information for Financial Services Center
Research check payment questions posted by cash applications group
Manage open folio for items Front Office has not processed correctly
Monthly review and posting of all Internal In House PM, and post monthly costs
Review any bills locally
Other duties as assigned