Group Billing Coordinator

Trump Miami Resort Management LLCFL
88d

About The Position

The position involves the proper review and timely processing of all guest and group billing. The individual will be responsible for compiling, creating, and reconciling group accounts, calculating and posting group billing concessions, and obtaining necessary approvals before sending invoices to clients. The role requires effective communication with clients regarding billing inquiries and disputes, as well as ensuring timely collection of payments.

Requirements

  • High school diploma or equivalent.
  • Minimum of 2 years Finance experience for major Hotel Company.
  • At least one year accounts receivable experience preferred.
  • Ability to read, listen and communicate effectively in English.
  • Knowledge of general accounting procedures, specifically those related to accounts receivable.
  • Proficiency in relevant computer applications.
  • Organizational skills and attention to detail and accuracy.
  • Discretion, maintaining guest confidentiality and honesty.
  • Good communication and problem-solving skills.

Nice To Haves

  • Additional language ability preferred.

Responsibilities

  • Compile, create and reconcile group accounts.
  • Calculate and post group billing concessions (Comp rooms, Commissions, Rebates, Tax Exempt).
  • Obtain Catering Management approval prior to sending out Invoices to client.
  • Filter client responses and disputes while coordinating the revisions of final group bills.
  • Ensure proper group methods of payment and authorize or collect estimated balance.
  • Monitor and collect on future groups deposit schedules.
  • Regularly follow-up on previously sent bills to ensure timely collection of payments.
  • Answer, research and respond to all direct hotel guest billing inquiries via phone and email.
  • Represent the Accounting Department at weekly resume and occasional pre-convention meetings.
  • Attend Monthly aging and weekly upcoming groups meetings with Credit Manager.
  • Prepare for End of Month closing by accruing for monthly commissions and tax exempts while ensuring all current month adjustments are completed.
  • Assist all other departments with general group and guest accounting requests.
  • Perform all general tasks as requested by the Credit Manager.

Benefits

  • Participation in the federal E-Verify program.
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